In any emergency, an immediate and accurate response is essential in both ensuring your safety and a quick recovery. That’s why Medical Guardian holds its monitoring center to the highest standards so you and your loved ones receive the best possible service should you ever need help.
Cindy from Colorado experienced Medical Guardian’s top-rated service multiple times within the span of a few short months. Earlier this year in April, Cindy was looking to get her 80-year-old father Joseph protected, just in case he should fall or experience an emergency.
After speaking with Life Safety Consultant Michael, Cindy decided that our Premium Guardian medical alert device was the best fit for her father. Not only would Joseph be able to receive help no matter where he was, but with Premium Guardian’s fall detection capabilities, he would also be able to receive help even if he was unable to push the button himself.
It’s a good thing Joseph had our Premium Guardian device too, because it saved Joseph’s life a little over a month later. At around 12:40 p.m. on May 12, emergency operator Alex received an emergency call from Joseph’s device. After being unable to speak with Joseph, Alex proceeded to send emergency services to Joseph’s home and call of his emergency contacts.
EMTs arrived at Joseph’s home minutes later and transported him to the hospital so he could receive the care he so desperately needed.
We recently heard from Joseph’s daughter Cindy, who was completely thrilled with Medical Guardian’s reliable service.
According to Cindy, she has “great confidence in this company. We had this service for 6 months for my elderly father and he had to use it twice. The response time was immediate. They were also great when we had to have them send a replacement when we lost the unit. We did purchase the insurance and they immediately replaced within 2 business days. Great customer service!”
And unlike other medical alert companies, great service is what Medical Guardian is all about!
About Medical Guardian’s Protection Plan
As Cindy mentioned above, Joseph had previously lost his Premium Guardian device – which could have cost them $350 to replace! But luckily with Medical Guardian’s Protection Plan, you never have to worry about any out-of-pocket expenses if you need to replace a lost, stolen or damaged system.
Not only will you enjoy even greater peace of mind, but you’ll also receive fast and unlimited technical support, complete repairs at no extra cost and discounts on extra equipment – all for just $5/month!
If you’d like to learn more about how you can protect your Medical Guardian medical alert system with our Protection Plan, contact our Client Services Department at 1-800-313-1191.