Medical Guardian: A Service Above the Rest

Posted by Meghan Orner on August 22, 2016

Medical Guardian: A Service Above the Rest

Like you, 68-year-old Deborah D. from Houston, Texas was looking for a medical alert company that would provide her and her loved ones with guaranteed protection in an emergency.

But before she became one of our clients earlier this year in February, Deborah had a medical alert device from a different company. Unfortunately, the worst thing that could possibly happen in an emergency occurred: her medical alert device didn’t work. Deborah’s sister was suffering a stroke, and she repeatedly pressed the button to call for help. However, the emergency call did not go through, so Deborah and her sister never got the help they needed.

After this distressing experience, Deborah knew she had to find a more reliable medical alert company that would come through for her in an emergency. That’s when she found Medical Guardian.

After speaking with our Life Safety Consultant Michael back in February, Deborah was reassured of our top-rated service. After falling twice and breaking her wrist and femur, she knew that she needed the best protection possible. Deborah decided that our Premium Guardian medical alert device was the best way to ensure her safety both inside and outside of her home. As an added bonus, she would even be able to speak to an emergency operator directly through the pendant, so she wouldn’t have to worry about the button not triggering an emergency call again.

Reliable Response in an Emergency

On May 14 around 5:30 p.m., Deborah took her blood sugar and found that it was very low. Since she is diabetic, Deborah took a couple of glucose tablets, but after she still didn’t feel well, Deborah used her Premium Guardian to call for help.

Deborah was connected to our monitoring center within seconds and spoke to our emergency operator Francis. After explaining how she felt extremely ill and shaky, Francis immediately dispatched emergency services to her home. He then called all of Deborah’s emergency contacts and spoke with her daughter Kristin, who said she would call her mother and drive to her home, which was less than 10 minutes away.

Within minutes, both the EMTs and Kristin arrived at Deborah’s home. Had it not been for Medical Guardian’s quick response, Deborah would not have received the immediate care she needed.

We recently heard from Deborah this past July. She wanted to thank us for our service, stating, “I’ve been so happy with Medical Guardian. I wanted to say thank you because Medical Guardian is the real deal and really works!”

Medical Alert Systems Special Offer

Our Top-Rated Service

As Deborah learned when she and her sister experienced an emergency, having a quick and reliable response makes all the difference. Whether you are worrying about falling in or around your home or have a chronic condition like diabetes, Medical Guardian’s affordable and reliable medical alert systems are guaranteed to keep you and your loved ones safe. No matter what kind of emergency occurs – a fall, medical emergency, power outage, house fire or armed robbery – you can rest assured that we will be there to answer your call and send help right away.

Whether you’re looking to stay protected at home or on-the-go, shop our product suite today to learn what Medical Guardian medical alert device is right for you!  


TAGS: Premium Guardian