How It Works

With the Classic Guardian, calling for help is as easy as 1-2-3.

press emergency button

Help Couldn't Come Easier

Press the Help Button to speak to our 24/7 Emergency Monitors. Optional Fall Detection can also automatically call for you.

speak with operator

Request Any Type of Help

We can dispatch the police, fire department, EMTs, mental health services, or even a member of your Care Circle on your behalf.

help arrives

Fast, Reliable Peace of Mind

You are not alone. 24-hour monitoring with our award-winning emergency operators keeps you connected until the right kind of help arrives.


Go Ahead, Give Us a Ring!

We Can Help You Decide if Classic Guardian is the Perfect Fit For Your Needs!



Big safety, Big savings, Classic Guardian is our most cost-efficient, in-home system to date!

Classic Guardian Connecting to Landline Telephone Jack

Connects to Your Landline

Classic Guardian is especially practical for rural and isolated areas with potentially unreliable broadband connection and/or cell service.

Grandma With Wristband Cooking at Home

Feel Safe In and Around Your Home

Our simplest in-home device allows you to stay active in and around your home with 1,300 ft (4 football fields worth,) of button-to-base station coverage.

Seniors at Home with Medical Alert System

Save Big

Enjoy no initial equipment charge by leasing a Classic Guardian Medical Alert System through our new Renew Program. It’s our most affordable unit to date.

Classic Guardian in the Dark with 32-Hour Backup Battery

Be Protected in an Outage

Rest assured with a 32-hour backup battery that will protect you in unexpected power outages due to storms and shut-offs.

Additional Features

Care Circle

Connect Your Care Circle

Build up a team of Caregivers in the new MyGuardian portal & mobile app that are instantly reachable in times of need. They can chat with each other and manage tasks & activities.

customer servcie

Experience Care on Call

Our attentive, 24/7 Monitoring Center has your back in times of need. We keep essential information instantly accessible while safeguarding your privacy.


Hear and Be Heard

Reliably communicate with our 24/7 operators thanks to Classic Guardian's high definition speaker and noise cancelling functionality.


Reclaim Your Shower Time

Bathe in relaxation, knowing you have water-resistant protection. Your Classic Guardian wristband and necklace can be worn in the shower

customer servcie

Share with A Partner

Add multiple wearable buttons to your subscription, sync with MyGuardian, and keep your entire household connected.

Care Circle

Design Your System

Boost your protection by adding wall buttons, fall detection, and additional wearable buttons to your subscription.

What's in the Box

Your package will come with a handy User Manual in addition to the following:

Classic Guardian Base Unit
Lightweight Silicone
Lightweight Pendant
Charge Your Device Fully for 32 Hours
Base Unit
Our classic base unit can be synced with included wearables in addition to supporting wall buttons it syncs with your landline telephone.
Sync this lightweight silicone wristband to your base station for 1,300 ft of coverage.
Neck Pendant
Sync this lightweight pendant to your base station for 1,300 ft of coverage.
Wall Charger + Adapter
Keep your base unit and backup battery charged with this charging cable. If your power fails, the backup battery will activate and last up to 32 hours.

Your Classic Guardian Medical Alert System includes

The New MyGuardian


Our new customer care portal helps you to build a network that you can communicate with in times of need. It brings all your health and safety information together in one place. It’s useful for exploring system updates and usage, as well as managing your account. MyGuardian is chock-full of accessible, essential features that give you an added layer of safety and security.

Frequently Asked Questions

Get to Know Your Classic Guardian

The Classic Guardian provides the largest range of any in-home medical alert system, ensuring your safety both in and around your home. So whether you experience an accident while relaxing at home, getting the mail, or showering, you will always be able to receive immediate help.
You can only speak to an operator through the base station. The wearable button simply allows you to call for help up to 1,300 feet in every direction of the base station. If you are unable to speak with our emergency operators, they immediately dispatch local emergency personnel to your home.
The base station is compatible with multiple medical alert buttons so you and your spouse, or another family member, can each be protected in your home.
With the Classic Guardian, you have the option of purchasing a water-resistant fall alert pendant. When the pendant detects a fall, it sends a wireless signal to the base station, which then connects you to our monitoring center using your landline telephone. For just $10/month, you can enjoy the added peace of mind knowing that you will always get help in an emergency.

*Fall Detection does not detect 100% of falls. If Customer is able, Customer should press the help button in the event of an emergency. The 911 emergency services line is an alternative to the System and the Services. Fall Detection must be worn around the neck to allow for adequate detection of falls.
If you're moving, going on vacation, or visiting family and friends anywhere within the United States, you can take the Classic Guardian with you. Simply notify our Customer Care Team so we can update your account and ensure that help is sent to your new location.
While the base station is not water-resistant, the wearable medical alert buttons are highly water-resistant so you can call for help from anywhere in your home, including the shower.
The Classic Guardian has a 32-hour backup battery so you will always be able to receive help in an emergency, even during a power outage.


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