* Offer valid for Annual subscriptions by new customers only.

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Life Safety
Consultants

Your introduction to our medical alert services.

1-800-668-9200
Sunday-Saturday, 7:30am-10pm EST

Customer Care
Specialists

Your main point of contact post-purchase.

1-800-313-1191
Monday – Friday,  9am – 8pm EST
Saturday,  9am – 5pm EST

Mailing
Address

1818 Market Street, Suite 1200
Philadelphia, PA 19103

Looking for answers to frequently-asked questions? We’re already on it.

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Use the chat box below to speak with a live Specialist from our Customer Care Team, or use our MyGuardian customer portal to track your shipment, view account details, and update your billing information.

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We respond to all inquiries within one (1) business day.

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Speak with Advisor 1-800-668-9200

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