Unsolicited Calls from Robo-dialers and Telemarketers

Medical Guardian has become aware of widespread consumer complaints of unsolicited phone calls from robo-dialers and telemarketers targeting consumers who are 65 and older in the U.S. and Canada claiming that a Medical Guardian device has been purchased. We have learned that, in many instances, these telemarketers are falsely claiming to represent Medical Guardian.

Medical Guardian only calls prospective customers who have requested a phone call to obtain more information about our Medical Guardian system. Medical Guardian does not engage in any kind of unsolicited robo-dialing or other deceptive telemarketing of this kind. We are actively investigating this matter, working to stop these abusive practices, and will be reporting any violations to the proper consumer protection agencies. In addition, Medical Guardian, as a founding member of the Medical Guardian Monitoring Association (MAMA), MedicalAlertMonitoringAssociation.com, is working with the association and its members to prevent these types of unsolicited actions.

We strive to provide the best in safety and protection to our customers and are available 24/7 to answer any questions or concerns you may have. If you or a loved one receive an unsolicited robo-dialer or telemarketing call claiming to be Medical Guardian, please contact us immediately by calling 1-800-995-0714 or by e-mail at consumeralert@medicalguardian.com.