Family Guardian Senior Monitoring Device

Starting at $79.95/month

OR CALL 1-800-668-9200

Thanks to Medical Guardian's advanced medical monitoring system for seniors, you can check in on a loved one’s health and activity levels from anywhere using the Family Guardian app.

Health & Activity Monitoring

1,300 Foot Range

Cellular Connectivity

*Offer valid through 11:59 PM EST 12/31/2017. Must purchase annual subscription to be eligible.

Family Guardian Overview

Combining the benefits of medical alert systems with activity monitoring, the Family Guardian uses three, in-home safety sensors. This enables family, friends, and caregivers to stay updated on a loved one’s health and activity levels throughout the day. Plus with the Family Guardian app, you’ll receive instant notifications right to your email or smartphone. You will be alerted if the safety sensors detect that your loved one isn’t going about their normal routine or if they use their medical alert help button within 1,300 feet* of the base station to contact our 24/7 monitoring center. To provide your loved one with even more protection in the home, the Family Guardian is compatible with a fall alert pendant, which automatically triggers an emergency call when a fall occurs.

*Coverage is subject to environment, equipment condition, and portable device location.


How It Works
emergency operator

Press the Medical Alert Help Button

Once the base station receives the wireless signal from the button, it uses a cellular network to contact our monitoring center.
emergency operator

Speak with an Operator Through the Base Station

The 2-way speaker system enables your loved one to request emergency services or an emergency contact.
emergency operator

Help Is Sent to Your Loved One’s Home

If your loved one is not near the base station and cannot speak to our operators, they still send help to your loved one’s home.

Medical Monitoring System Key Features & Specs

Reset Button
To reset the base station, push this button.
2-Way Speaker
This speaker enables your loved one to communicate with an emergency operator.
Emergency Call Button
Your loved one can contact our monitoring center in an emergency by pushing this button.
Power Indicator
This signifies that the base station is powered on.
Communications Indicator
This confirms that the base station is connected to a cellular network.
Malfunction Indicator
If your loved one’s base station is not working properly, this light will alert them.
Neck Pendant or Wristband
Your loved one can contact our monitoring center up to 1,300 feet away from the base station by pressing this button.
Activity Sensors (2)
Placed in the kitchen and bathroom, these track movements in those 2 rooms.
Main Door Contact Sensor Transmitter
Placed on the door frame, this works with the magnet to track when the door is opened or closed.
Main Door Contact Sensor Magnet
Placed on the door, this works with the transmitter to monitor when it is opened or closed.
Base Station
Weight: 19.6 ounces
Dimensions: 6" x 6" x 2.8"
Wearable Medical Alert Help Button
Weight: 0.5 ounces
Dimensions: 1.75" x 1" x .5"
Activity Sensor
Weight: 2.6 ounces
Dimensions: 4” x 2” x 2”
Main Door Contact Sensor (Transmitter)
Weight: 1.5 ounces
Dimensions: 3.8” x 1” x 1”
Main Door Contact Sensor (Magnet)
Weight: .8 ounces
Dimensions: 1.8” x .5” x .4”

Customize Your
Medical Alert Device Package

Base Station
This medical alert system without landline requirements provides 24/7 protection using a cellular network.
UL Bracket
This bracket, which is required for all senior monitoring devices certified by Underwriters Laboratories (UL), prevents the base station from being disconnected from the power supply.
Medical Alert Help Button
Your loved one has the choice of wearing one of the following buttons: a medical alert necklace, a black Medical Guardian wristband.
2 Activity Sensors
These sensors track your loved one’s movements in the kitchen and bathroom.
Main Door Contact Sensor
An elderly tracking device, this sensor monitors when your loved one has left their home.
MyGuardian Portal
This portal enables you to use the Family Guardian app and even view your loved one’s account information.
Family Guardian by MG App
You’ll receive real-time alerts from Medical Guardian based on activity and inactivity in the home.

Additional Medical Alert Help Buttons

Multiple people can be protected in your loved one’s home with extra medical alert necklaces or wristbands.

Fall Alert Pendant

For even more peace of mind in the home, our lightweight and water-resistant medical alert button with fall detection will automatically contact our monitoring center should a fall occur.

Wall-Mounted Button

This button provides up to 2,000 feet of coverage in your loved one’s home by wirelessly connecting them to our monitoring center.

Voice-Activated Wall Button

All your loved one has to do is say “Call Medical Guardian” twice or pull the attached cord to contact our monitoring center.


Ensure that EMTs and emergency contacts can quickly access your loved one’s home by storing their house key in this weatherproof Lockbox.

Protection Plan

With the Medical Guardian Protection Plan you and your loved one will never have to pay a $350 fee should your medical monitoring system for seniors become lost, stolen, or damaged.

Learn more about add-ons

What Customers Are Saying

Frequently Asked Questions

Once the free app is downloaded, you can create accounts for caregivers and family members, test the safety sensors, and choose to receive email or SMS notifications of your loved one’s activity. You will also have access to two activity reports based on the information gathered by the safety sensors:
  • Day Story: lists all of the activities over the past 24 hours. You can also view the start and end time of each activity.
  • Weekly Activity: charts the number of times each room was used during the previous week.
You’ll receive a number of Medical Guardian alerts regarding activity and inactivity in the home, including:
  • Panic Alert: your loved one has pressed their medical alert help button to contact our monitoring center.
  • Wake and Well: your loved one is active in the morning.
  • Non-Activity: the safety sensors do not detect any activity in the home.
  • Door Left Open: the front door is left open for an excessive amount of time.
  • Power Loss: the base station has been disconnected from its power supply.
  • Power Restore: the base station has been reconnected to its power supply.
Yes. Since the Family Guardian has a 1,300 foot range -- the largest of any in-home senior monitoring device -- your loved one will always be able to receive help should they experience an accident while showering or going about their normal routine.
No. They can only speak to an operator using the base station’s 2-way speaker system. The wearable button simply allows your loved one to trigger an emergency call up to 1,300 feet away from the base station. If they are unable to speak with our emergency operators through the base station, we will immediately send emergency help to your loved one’s home.
No. The Family Guardian uses AT&T’s cellular network to connect your loved one to our monitoring center, but there are never any additional fees for when our monitoring center is contacted. The best part is that your loved one isn’t required to use AT&T in order to have 24/7 access to our monitoring center.
Yes. The Family Guardian base station is compatible with multiple medical alert help buttons so more than one person can be protected in the home.

The Family Guardian’s water-resistant fall alert pendant enables your loved one to receive help should they fall in their home, even if they cannot push the button. When a fall is detected by the pendant, it sends a wireless signal to the base station, which then alerts our monitoring center using a cellular network. For just $10/month, you can enjoy the added peace of mind knowing that your loved one will always be able to receive help in an emergency thanks to this fall alert system for seniors.

*Fall Detection does not detect 100% of falls. If Customer is able, Customer should press the help button in the event of an emergency. The 911 emergency services line is an alternative to the System and the Services. Fall Detection should only be worn around the neck to allow for adequate detection of falls.

Yes. If your loved one is moving, all they have to do is install the base station and safety sensors in their new home, and notify our Customer Care Team so we can update your loved one’s account and make sure that help is sent to their new address.

If this is not a permanent move, however, and your loved one is simply going on vacation or visiting family and friends, we would not recommend relocating the safety sensors because they will not get the most accurate reading of your loved one’s activity if the sensors frequently move between different locations.

While the base station is not water-resistant, the wearable medical alert help buttons are highly water-resistant so your loved one can receive help should they fall while showering.

Yes. The Family Guardian base station has a 32-hour backup battery so your loved one will always be able to get help in an emergency, even during a power outage. Plus, you will receive an instant alert from Medical Guardian should the base station ever lose its power supply for any reason.