Next-level Customer Support

Find answers and solutions quickly and easily

Manage Your Billing

A timely, transparent billing dashboard

  • Update bank account or credit card information
  • View invoices & transaction history
  • Enable autopay
  • Make a one-time payment & more
Shop Now

Manage Your Care

All the tools you need to remotely give & receive care

  • Manage your Care Circle + emergency contacts
  • Chat with members of your Care Circle
  • Stay organized with helpful tasks + activity reminders
  • Update and maintain Care Recipient information + more
Shop Now

System Status & Reports

Available in the Mobile 2.0, Mini Guardian only

  • System location history
  • Current system status reports (Mobile 2.0 only)
  • Battery history
  • Connectivity history
Shop Now
mobile screens
trophy

MyGuardian is ranked #1!

We set out to create the best customer portal experience in our industry and the reviews are in. We are the #1 Ranked Customer Care App by safety.com

app

Want to try it out?

MyGuardian is currently only available to Systems Purchased after Aug 1, 2021

Login

Download from App Store
Download from Google Play

New to Medical Alert Devices?

Request a Buyer’s Guide.

By providing my e-mail address and my telephone number, I am providing express consent for Medical Guardian and its affiliates to contact me for non-marketing and marketing purposes using automatic telephone dialing systems, artificial or prerecorded voice message, text messaging, and automated email, even if my number is on a Do Not Call list. I understand that my consent is not required and is not a condition of any purchase. I also agree to be bound by Medical Guardian's Privacy Policy and Terms and Conditions.

Get My FREE Buyer’s Guide