Active Guardian

Yes. This medical alert system with a speaker in the pendant enables you to speak with an operator directly through the device. If you are unable to speak with our operators, they will use the Active Guardian’s GPS and WiFi capabilities to send help to your exact location.

No. Thanks to the Active Guardian’s WiFi capabilities, our emergency operators can detect WiFi hotspots around you, enabling them to accurately pinpoint your location even faster in an emergency.

No. There are no additional fees for when the Active Guardian uses AT&T’s cellular network to connect you to our monitoring center. Plus, you don’t even need to use AT&T in order to have access to round-the-clock protection at home and on-the-go.

Yes. Review your pacemaker materials regarding interaction with cell phones, and take the same precautions with the materials recommend for the Active Guardian.

Helpful for those who want an extra layer of protection or are at risk of a heart attack, stroke, epilepsy, or diabetic shock, this medical alert system can come equipped with fall detection. This means it will automatically contact our monitoring center through a cellular network should you fall while you’re at home or on-the-go. Although the Active Guardian does not automatically come with fall detection, the device’s fall alert capabilities can be activated for just $10/month, so you can enjoy the most comprehensive protection everywhere you go.

*Fall Detection does not detect 100% of falls. If Customer is able, Customer should press the help button in the event of an emergency. The 911 emergency services line is an alternative to the System and the Services. Fall Detection must be worn around the neck to allow for adequate detection of falls.

Yes. The Active Guardian is highly water-resistant so you can contact our monitoring center from anywhere – even if you’re in the shower.

Since the Active Guardian has the longest battery life of any portable medical alert device, you won’t have to worry about charging your device for up to 5 days. Not only will you be notified by a flashing red light when the device’s battery is low, but the Active Guardian becomes fully charged in just 3 hours, so you can get back to doing what you love in no time.