Effective Date: 05/26/2017
Collecting Information About You
Like most website operators, Medical Guardian, LLC also collects data that does not, on its own, identify a specific individual. Some examples of non-identifying information that we gather includes information that web browsers, depending on their settings, may make available when you use the Services and information that you provide when you create a profile, including gender, age, product and service purchase history, interests, medical history and medications ("Other Information"). Other Information includes your Internet Protocol (IP) address, operating system, browser type and the locations of the websites you view right before arriving at, while navigating and immediately after leaving the Website. We analyze Other Information to help us better understand how the Website is being used. By identifying patterns and trends in usage, we are able to better design the Website to improve users’ experiences, both in terms of content and ease of use. We may also release Other Information in the aggregate such as by publishing a report on trends in the usage of the Website. We do not consider Other Information to be Personally Identifiable Information, and will not treat it as Personally Identifiable Information unless the Other Information is linked with Personally Identifiable Information in a way that renders the Other Information individually identifiable.
Using Information About You
Medical Guardian, LLC uses your personally identifiable information for transactional, analytical, and marketing purposes, such as confirming and tracking your order, subscription, or registration, activating your product, analyzing preferences, trends, and statistics, informing you of new products, services, and offers, gathering client testimonials, resolving client, product, and services issues, and providing you with other information regarding Medical Guardian, LLC.
Service Providers. We may share Personally Identifiable Information that we collect with third parties that perform functions on our behalf and our affiliate companies to develop and deliver targeted advertising on the Website and on websites of third parties; provide analytics and site usage information; process transactions and payments; administer our promotions, contests, sweepstakes, and surveys; provide other marketing and promotional assistance; and provide other services related to the operation of our business ("Authorized Third Party Providers"). When we share your Personally Identifiable information with our business partners and other authorized third-party service providers so that they can perform certain services on our behalf, these service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose.
De-Identified Data. We also may share aggregated, anonymous Other Information, such as aggregated statistics, usage information and demographic data with third parties, including advisors, advertisers and investors. When we provide this Other Information, we perform appropriate procedures so that the data does not identify you.
Legally Required Sharing. We may disclose information about you (i) if we believe if good faith that the law requires it or are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
Business Transfers. We may transfer Personally Identifiable Information to other entities and affiliates in the event we sell or transfer all or a portion of our business or assets.
Opting Out of Marketing Communications; Updating and Deleting Information About You
If you wish to opt-out of receiving internal and third party marketing materials from Medical Guardian, LLC, you may do so by using the unsubscribe link in the footer of email communications or contacting us using the contact information below. Even if you have opted out of marketing communications, we reserve the right to contact you via phone, email or mail to give you notices about your account, such as service announcements and administrative messages.
If you wish to update or delete information you’ve shared with us, you may update your personal information by contacting our Client Services team at 1-800-313-1191 or firstname.lastname@example.org.
"Do Not Track" Signals
Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. The Website does currently respond to DNT browser signals or mechanisms.
Your Rights Under California Law
Residents of California who have provided Medical Guardian personal information have the right to request from Medical Guardian a list of the third parties to which Medical Guardian has shared certain personal information, as defined under California Civil Code Section 1798.90(e), during the preceding year for third party direct marketing purposes. We will respond to one request per California resident per calendar year, according to California Civil Code Section 1798.83. To submit such request, contact Medical Guardian by mail at 1818 Market Street, Suite 1200, Philadelphia, PA 19103, or by email at email@example.com. Please allow 30 days for a response.Individual Rights
Under the CCPA, California residents will have the right to request that businesses take certain actions with respect to their personal information. Through the CCPA, California residents have the following rights:
- Right to request a copy of their personal information
- Right to request that their personal information be deleted
- Right to request that their personal information not be sold to third parties
- Right to equal service and price when any of the above rights are exercised
Personal information is defined as information that identifies, relates, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Some examples include:
- Standard personal information, such as name, address, or government ID numbers
- Commercial information including goods or services purchased by the consumer
- Web-based information including browsing and search history
- Email address or phone number
We may from time to time contract with third party vendors to provide ads to our customers on our behalf via the Internet or to send direct mail to customers whom we think may be interested in our products or services. In order to do so, such vendor may collect anonymous information about your visits to our website using a "cookie".
Medical Guardian, LLC may also use third-party vendors who use first-party cookies and third-party cookies together to inform, optimize and serve ads based on your past activity on the Website, including Google Analytics for Display Advertising. The third-party vendors may pool the anonymous information that they collect from our website with other sources of information, which may include your name and mailing address, for purposes of determining whether you might be interested in receiving direct mail. The information collected may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. If you do not want any information to be collected and used by Google Analytics, you can install an opt-out in your web browser ( https://tools.google.com/dpage/gaoptout ) and/or opt out from Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings ( www.google.com/settings/ads ). To opt-out of receiving our direct mail, you may send us an email at firstname.lastname@example.org or call us at 1-800-313-1191.
We take the security of your information very seriously and have implemented electronic, administrative and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.
We are dedicated to protect all information collected on the Services as is necessary. However, you are responsible for maintaining the confidentiality of your information by keeping your password confidential. You should change your password immediately if you believe someone has gained unauthorized access to it or your account. If you lose control of your account, you should notify us immediately.
Public Forum Access
Linking to Other Websites
Special Information for Parents
The Children’s Online Privacy Protection Act (COPPA) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain information from anyone under the age of 13, unless or except as permitted by law. Any person who provides information through the Services represents to us that he or she is 13 years of age or older. If we learn that information has been collected from a user under 13 years of age on or through the Services, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the Services or has otherwise transferred information to the Services, please contact Medical Guardian, LLC using our contact information below to have that child’s account terminated and information deleted.
Medical Guardian, LLC
1818 Market Street, Suite 1200
Philadelphia, PA 19103
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