How It Works

With the Home 2.0, calling for help is as easy as 1-2-3.

press emergency button

Help Couldn’t Come Easier

Press the Help Button to speak to our 24/7 Emergency Monitors. Optional Fall Detection can also automatically call for you.

speak with operator

Request Any Type of Help

We can dispatch the police, fire department, EMTs, mental health services, or even a member of your Care Circle on your behalf.

help arrives

Fast, Reliable Peace of Mind

You are not alone. 4G means our strongest-ever signal keeps you connected until the right kind of help arrives.

support

Go Ahead, Give Us a Ring!

We Can Help You Decide if Home 2.0 is the Perfect Fit For Your Needs!

1-800-269-1009

Features

Powered by 4G LTE Smarti Voice Assist technology, Home 2.0 is our most powerful, well-connected in-home system to date!

key feature one

Embrace Voice Assist Technology

Activate self-testing and spoken reports about your device status with the simple press of a button. Smarti serves as a 1-stop hub for essential device information.

key feature two

Enjoy Our Fastest Speed Yet

Home 2.0 uses 4G LTE & WiFi to ensure our best-ever connection speed. Your Home 2.0 Medical Alert System will seamlessly connect to our 5 Diamond Certified Monitoring Center.

Wear It Your Way

Snap your Interchangeable Help Button into the included wristband or necklace. Wearables are available in both black and white to give you options to match your style.

Additional Features

Care Circle

Connect Your Care Circle

Build up a team of Caregivers in the new MyGuardian portal & mobile app that are instantly reachable in times of need. They can chat with each other and manage tasks & activities.

customer servcie

Experience Care on Call

Our attentive, 24/7 Monitoring Center has your back in times of need. We keep essential information instantly accessible while safeguarding your privacy.

battery

Feel Safe In and Around Your Home

Stay active in and around your home with 1,400 ft (about 4 football fields) of protection between the necklace and base unit.

waterproof

Reclaim Your Shower Time

Bathe in relaxation, knowing you have water-resistant protection. Your Home 2.0 wristband and necklace can be worn in the shower

lightweight

Share with A Partner

Add multiple wearable buttons to your subscription, sync with MyGuardian, and keep your entire household connected.

illuminate

Design Your System

Boost your protection by adding wall buttons, fall detection, and additional wearable buttons to your subscription.

What's in the Box

Your package will come with a handy User Manual in addition to the following:

device
wristband
necklace
charger
Base Unit
Our sleek cellular base unit can be synced with included wearables in addition to supporting wall buttons. It features Smarti Voice Assist technology.
Wristband (with Interchangeable Help Button)
Sync this lightweight silicone wristband to your base station for 1,400 ft of coverage. Available in your choice of black or white.
Necklace (with Interchangeable Help Button)
Sync this lightweight pendant to your base station for 1,400 ft of coverage. Pendant available in your choice of black or white.
Wall Charger + Adapter
Keep your base unit and backup battery charged with this charging cable. If your power fails, the backup battery will activate and last up to 32 hours.

Your Home 2.0 Medical Alert System includes

The New MyGuardian

MyGuardian

Our new customer care portal helps you to build a network that you can communicate with in times of need. It brings all your health and safety information together in one place. It’s useful for exploring system updates and usage, as well as managing your account. MyGuardian is chock-full of accessible, essential features that give you an added layer of safety and security.

Frequently Asked Questions

Get to Know Your Home 2.0

Yes.
Home 2.0 keeps you protected both in and around your home, so whether you experience an accident in the shower or while going about your daily routine, you will always be able to contact our monitoring center using your Interchangeable Help Button.
No.
You can only speak to an operator through the base station’s 2-way speaker system. The Interchangeable Help Button simply allows you to contact our monitoring center up to 1,400 feet in every direction of the base station. If you are unable to speak with our operators, they send emergency services to your home right away.
No.
You never have to worry about any additional fees for when the Home 2.0 contacts our monitoring center using AT&T’s cellular network. Plus, you don’t even need to use AT&T in order to be protected in your home.
Yes.
Multiple Interchangeable Help Buttons can be synced with your Home 2.0 base station so you and your spouse, or another family member, can be protected in and around your home.
For an extra layer of protection in your home, you can add a water-resistant Fall Detection Pendant to your Home 2.0 system. This pendant will automatically send a wireless signal to your base station should it detect a fall, and our monitoring center will be contacted via the AT&T cellular network. For just $10 extra a month, your Home 2.0 can become a fall detection system, ensuring that you will always be able to receive help in an emergency.

*Fall Detection does not detect 100% of falls. If Customer is able, Customer should press the help button in the event of an emergency. The 911 emergency services line is an alternative to the System and the Services. Fall Detection should only be worn around the neck to allow for adequate detection of falls.
Yes.
Whether this is a permanent or temporary move, such as a vacation or a visit to family and friends, you can bring the Home 2.0 with you. All you have to do is notify our Customer Care Team so that we can update your account with your new location.
Even though the base station is not water-resistant, the Interchangeable Help Buttons are highly water-resistant so you can trigger an emergency call should you experience an accident while in the shower.
Yes.
Thanks to the Home 2.0’s 32 hour backup battery, you will always be able to contact our monitoring center, even during a power outage.

Reviews

Find out What People are Saying About Home 2.0

Speak to an Expert

support

Still Wondering if Home 2.0 is Right for You?

Our Caring Life Safety Consultants are Here to Help You

1-800-269-1009

Want to learn more?
Request a Brochure.

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