75% Off Our MGMini: Call 1 (800) 668-9200
Device Image

HOW IT WORKS

Fast and reliable help at the press of a button.

Our award-winning medical alert devices are designed to support your independence—at home and on the go.

10 second response time

24/7 protection

1K+ five star reviews

We’re the top-rated medical alert provided for a reason.

Over 625,000 people trust that our devices will keep them safe.

FOR MEMBERS

Feel safe and stay independent when inside and out of your own home

FOR CAREGIVERS

We offer support and peace of mind for families worried about their loved ones

HOW IT WORKS

Our devices keep you protected in three simple steps:

Button Press

1

Press the button on your device

All devices feature a simple button that connects you to our 24/7 monitoring center with seconds.

We have the fastest response time: as fast as 8 seconds.*

Man wearing MGMini
Fast, reliable emergency response

Our state-of-the-art technology lets you connect with a highly trained, certified emergency operator within seconds.

Woman wearing MGMini Lite
Strong nationwide coverage

We launched the industry’s first eSIM-enabled medical alert device that automatically switches between carries for the best signal.

Woman wearing MGMini Lite
Comfortable & durable devices

Our lightweight and comfortable devices were ranked “Best Overall” by the National Council on Aging, giving you peace of mind without added bulk.

Man wearing MGMini and woman wearing MGMini Lite
Covered at-home and on-the-go

Our mobile devices move with you and our at-home devices provide up to 1,400 feet of protection – the longest signal range in the industry.

Monitoring Center Operator

2

Connect with our 24/7, 365 monitoring center

You’ll be connected to a live operator instantly to confirm your situation and if help is needed.

Our call centers have over 550 operators standing by. 

Are your monitoring services certified?

Yes! Our monitoring services are TMA Five Diamond and ESA Security certified, signifying that our operators have received intensive training and can provide excellent emergency response services.

Do you use AI assistant for call routing?

We do use an AI assistant but it doesn’t block you from an operator. Our AI assistant actually cuts emergency response times in half. By utilizing AI, average response times are close to 10 seconds or less.

What happens if I can’t verbally communicate?

If you’re unable to communicate verbally or anything is unclear, the call will still go directly to an operator, who will connect you to the help you need in an emergency.

Will I be connected to help if I fall?

Fall detection only works if it is part of your service plan. It may not detect every fall and may sometimes send a false alert. If you are able, always press the SOS button for help.

Happy Couple

3

Get the right help, right away

Every second counts in an emergency. Once you confirm your situation, we’ll quickly dispatch help.

Our fall detection technology automatically sends an emergency response team when a fall has occured.

What happens if I need help?

We’ll quickly dispatch the appropriate emergency responders to your location.

What if I can’t speak through my device?

If there’s no answer, we’ll dispatch EMS to your location.

What happens in a non-emergency?

For non-emergencies, we can contact your Care Circle—family, friends, or neighbors—so you get the help fast.

What if I locked myself out of my home?

Whether your phone died, you’re locked out, or just need a little backup, we’ll make sure someone you trust is notified.

Devices for the home or on-the-go.

The average response time from our medical alert systems is 10 seconds or less.

IN-HOME SYSTEMS
Home Systems
In-home medical alert systems
  • RAward-winning systems
  • R24/7 protection
  • RLandline or cellular support
  • RBackup battery
ON-THE-GO DEVICES
Mobile Systems
On-the-go medical alert devices
  • RLightweight and discreet
  • RAutomatic GPS & WiFi tracking
  • RAutomatic fall detection*
  • RMultiple colors and styles

Accessories & add-ons offer extra safety.

At checkout, choose from our optional extras to ensure you are protected to the fullest.

Wall Button

Voice-Activated Wall Button

Pendants

Extra Pendants

Help Button

Wireless Wall
Button

Lockbox

Lockbox

Fall Detection Pendant

Fall Detection
Pendant

Elite 911

Elite 911

How it works

Let us help you choose! Answer a few questions to learn which product is the best fit for you.

Frequently Asked Questions

Our goal is to provide you with information about our emergency alert systems, medical alert jewelry, and mobile medical alert devices so that you can make the most informed decision for you and your family.

Can a medical alert system save my life?

A medical alert system provides loved ones with the peace of mind to live life confidently, especially in the face of emergencies. They allow you to have quick 24/7 access to medical monitoring services who can provide the best course of help. They can also be used in non-medical situations, such as gas leaks, fires, and robbery, when pressing a button is quicker than locating a phone to dial 9-1-1.

What's the difference between Medical Guardian and 9-1-1?

Medical Guardian medical alert systems are not meant to replace 9-1-1. But, they do make connecting to emergency help simple and uncomplicated. In a true emergency, you may not have access to a phone or be able to clearly provide information to emergency responders.

Medical Guardian keeps your information on file and can quickly dispatch emergency services to your exact location. We’re able to relay important information – like medications, your preferred hospital, or conditions that may interact negatively with EMT treatments – to emergency responders.

But Medical Guardian is more than just a dispatch service. Our medical alert systems monitor you or your loved ones with wireless connectivity, GPS tracking, and fall detection. In addition, we know that not every situation is an emergency, and sometimes you just need to speak with someone or connect quickly to your family or friends. Our non-emergency services provide you with that assistance 24/7.

What is a medical alert system and how do they work?

A medical alarm, also known as medical alert systems or personal emergency response systems, are devices that signal a monitoring center in critical emergency situations to summon help from professional emergency medical personnel. They can also alert emergency contacts such as family members, neighbors, and caregivers. When a Medical Guardian device is activated, typically by pressing a button, the user will be connected with a 100% U.S. based, Five-Diamond Certified monitoring center, who will assess the situation to secure help in case of an emergency.

Medical Guardian keeps your information on file and can quickly dispatch emergency services to your exact location. We’re able to relay important information – like medications, your preferred hospital, or conditions that may interact negatively with EMT treatments – to emergency responders.

But Medical Guardian is more than just a dispatch service. Our medical alert systems monitor you or your loved ones with wireless connectivity, GPS tracking, and fall detection. In addition, we know that not every situation is an emergency, and sometimes you just need to speak with someone or connect quickly to your family or friends. Our non-emergency services provide you with that assistance 24/7.

Does a cell phone replace the need for a medical alert device?

No.

A cell phone does not replace the need for a medical alert device. You or a loved one may not have access to a cell phone at all times, cell phone batteries can die, and cell phones can lose calls or reception depending on your location.

Even simply dialing 9-1-1 in an emergency can be difficult because it may require putting in a passcode or getting facial recognition to work. In a real emergency, those precious seconds matter.

We make connecting to our emergency monitoring center as easy as pressing a button on your wearable medical alert device. This button quickly connects to our monitoring center and works even if your cell phone doesn’t have reception or battery life.

When can I use Medical Guardian's non-emergency dispatch?

You can use Medical Guardian’s non-Emergency dispatch services at any time. Simply press the button on your medical alert device and connect with our 24/7 monitoring center.

This is helpful if you or a loved one is not feeling well, gets stuck and need assistance, have flare ups of a medical condition, or if something is making you uneasy and you need someone to talk to.

Our trained call operators can quickly alert the family members, neighbors, or friends in your Care Circle so that you can quickly get the assistance you need in any situation.

What is the value of purchasing a Protection Plan?

Our medical alert system protection plan guarantees that you will never have to pay any out of pocket expenses for a lost, stolen, or damaged device.

Is Medical Guardian 100% U.S.-based?

Yes!

Medical Guardian is 100% U.S.-based. When a company’s monitoring services are outsourced overseas, you’re much more likely to encounter language barriers. This can make it difficult to receive a quick response when you use your medical alert system to call for help. That’s why our monitoring center is located within the United States, so you never have to worry about being unable to understand our operators.

Even if you speak a language other than English or Spanish, our emergency operators will still be able to communicate with you using a translation service that supports 200+ languages.

Monitoring Center

Do you have more questions?

Our experts are standing by to help customize a life-saving plan for you.

NEW TO MEDICAL ALERT DEVICES?

Request a Buyer’s Guide.

bbb
Mg logo white

©2026 Medical Guardian LLC. All rights reserved.

Offer valid for Annual subscriptions by new customers only.
** Not avaliable for Mini Guardian, Mobile 2.0, Home 2.0 or MGMove
 By submitting your information to request a free quote, you consent for Medical Guardian to use automated technology including pre-recorded messages to contact you at the number provided. This number is not required to make a purchase from us.
†† Cancellation fees may apply.
   Additional pendant is not free of charge on Mini Guardian, Mobile 2.0, & Active 4G annual orders
Facebook