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Any medical alert system is only as good as its monitoring center. Response has to be lightning fast, personnel has to be trained and knowledgeable, and language barriers can’t hamper communication. Medical Guardian is dedicated to maintaining the highest standards for all facilities we use to monitor our clients.
Our Monitoring Centers are not just for emergencies, we also provide non-emergency help should you feel you need it. Once you connect with one of our trained operators via your Medical Guardian device, you can let them know whether or not you need a family member, friend or neighbor or EMT's and an ambulance.
Setting the standard for senior monitoring centers, Medical Guardian service includes:
For over 100 years, Underwriters Laboratories has been the leader in establishing written standards for safety. A UL certification is recognition of the highest set of standards for safety and reliability. With medical alarms, time is the most critical factor, and the UL standard ensures that you or your loved ones get the proper and immediate assistance you may need.
For more than 50 years, the Central Station Alarm Association International (CSAA) has been internationally recognized as a trade association representing professional monitoring companies. The CSAA Five Diamond Central Station Certification Program is awarded to those monitoring centers that are committed to achieving excellence in the following areas: upholding and exceeding quality criteria standards, providing the highest level of customer service, ensuring all emergency operators are certified with the CSAA training series, raising the industry’s standards, and reducing false dispatches. There is no room for error when an emergency strikes, and this certification program provides you or your loved ones with the guarantee of receiving the best possible service.