24/7 Protection with Medical Guardian’s Monitoring Services

In an emergency, you need a quick response when you use your medical alert system. And that’s exactly what you’re guaranteed to receive with Medical Guardian.

Watch Video

Certified by the Highest Set of Standards

Underwriters’ Laboratory

A UL Certification recognizes our continual dedication to safety and reliability.

Factory Mutual Approvals

Being FM Approved means that any emergency services we dispatch meet their standards.

The Monitoring Association

A TMA Five-Diamond Certification signifies that all of our operators have received intensive training.

Electronic Security Association

Being a member of the ESA acknowledges our commitment to providing excellent service in emergencies.

A Monitoring Center Above the Rest

They’re at the heart of any medical alert system, but not all monitoring centers were created equal. Here’s what sets Medical Guardian’s top-rated monitoring services apart.

100% U.S.-Based

When a company’s monitoring services are outsourced overseas, you’re much more likely to encounter language barriers. This can make it difficult to receive a quick response when you use your medical alert system to call for help. That’s why our monitoring center is located within the United States, so you never have to worry about being unable to understand our operators.

Even if you speak a language other than English or Spanish, our emergency operators will still be able to communicate with you using a translation service.


Nationwide Coverage with a Local Touch

Medical Guardian’s monitoring services are available in all 50 states, so we can always send help no matter where you live. Plus, using your medical alert system in an emergency couldn’t be simpler. All you have to do is press your button, and our highly-certified operators work with your local EMT provider to get you the immediate help you need.


Flexibility in Response

Not every situation requires EMTs, police officers, or firefighters — like when you just need a little help around the house, for instance. And unlike other companies, Medical Guardian’s operators are trained to dispatch both emergency and non-emergency services.

By accessing your file, our operators can view contact information for friends and family, enabling them to send any member of your Care Circle to assist you.


A Reliable Answer in Any Situation

Power outages and extreme weather such as snowstorms and hurricanes won’t prevent us from having your back. Equipped with state-of-the-art technology and a triple-redundant backup system, our monitoring center can sustain its own energy and power. This means that you will always be able to receive a quick response with your medical alert system, even in the most severe situations.

Need some advice?

There’s a lot more than just monitoring centers that differentiate the average services from the great ones. Know what else to look for in a company before purchasing.

Learn More