As the global outbreak of novel coronavirus (COVID-19) continues to evolve, please be assured that the well-being and safety of our customers, our caregivers, our communities, and our own team remains our top priority. We take our responsibility of protecting personal safety very seriously — emergency preparedness is at the heart of our service, and we are committed to getting our customers and their families help in any emergency, no matter what.
At Medical Guardian, we recognize the incredibly important role that our service plays in providing direct access to help for so many of our seniors, caregivers, and families across the country. It's times like these that the work we're doing is most critical, and there has never been a more important time for you or your loved one to be protected with Medical Guardian's personal emergency response service.
The well-being and safety of our customers and their families, our caregivers and communities, our team, and our own families is our top priority and as the COVID-19 crisis continues to evolve, the Medical Guardian team remains committed to exactly that — taking every precaution possible, and implementing broad scope preventative measures.
Over the last few weeks, our team has worked around the clock to ensure that our customers, caregivers, and community continue to have access to our life-saving medical alert systems and service. We've established a task force that's utilizing recommendations from the Centers for Disease Control, the World Health Organization, and other national and local public health laws, and we're continuing to monitor the evolving situation, implementing all preventative measures necessary.
Emergency preparedness is at the heart of our business. We take the safety of our customers and their families very seriously, and you can rest assured that there will be no interruption in our medical alert service — we will continue to remain available around the clock to get you the help that you need in any emergency, no matter what.
We've always been proud of the cleanliness and operations of our offices and fulfillment center, and we know that keeping both our warehouse and the products shipping out of it clean and sanitized is even more important now.
In addition to our existing cleaning efforts, we've expanded the frequency and intensity of the cleaning, disinfecting, and sanitization of both individual workspaces and the entire fulfillment center. The bottom line? We want to make sure that not only is our team of dedicated shipping professionals keeping themselves healthy and safe, but that each and every life-saving medical alert system that they're shipping arrives at your home safely and santarily.
As the COVID-19 crisis continues to develop and impact our daily lives, it's more important now than ever to stay informed.