Medicare Advantage plans today face a growing set of challenges: lifting HEDIS (Healthcare Effectiveness Data and Information Set) and Star ratings, closing preventive care gaps, engaging complex populations, and improving member satisfaction, all within tight resource constraints. That’s where MGEngage360, Medical Guardian’s integrated member engagement solution, comes in.
A Smarter Way to Connect: Engagement Through PERS
Unlike mobile apps or digital portals that rely on member tech-savviness or regular internet access, MGEngage360 meets members exactly where they are—through the personal emergency response systems (PERS) they already know and trust.
Whether it’s through proactive voice reminders, bi-weekly check-ins, or personalized messages, MGEngage360 uses our PERS platform to deliver high-value, high-frequency touchpoints that support Medicare Advantage goals around outreach, preventive care, and experience.
Trusted by Members, Built for Plans
MGEngage360 is especially effective for engaging medically complex and high-risk members such as D-SNP enrollees, individuals with chronic conditions, and older adults who prefer simple, voice-based communication. No new apps to learn. No portals to log into. Just accessible, personalized engagement delivered through a device members use every day.
Outcomes That Matter to Medicare Advantage
MGEngage360 is included at no additional cost with Medical Guardian’s PERS devices, and results speak for themselves:
- 95% Member Satisfaction Rate
- 70% Engagement Rate with Outreach Campaigns
- 16% Lift in Completion of Fall Risk Assessments & Preventive Education
Driving Quality, Improving Experience, Reducing Risk
Medicare Advantage plans using MGEngage360 have seen measurable improvements across core quality and utilization metrics:
- 3–4x Higher Response Rates
Outreach through the PERS device sees significantly higher engagement compared to phone, email, or portal messages. - 50%+ Care-Gap Closure Rates
Proactive campaigns around screenings, vaccinations, and wellness visits help close key care gaps—quickly and consistently. - Improved HEDIS and Star Ratings
Voice-first wellness prompts, medication reminders, and pre-CAHPS surveys support higher member satisfaction and timely care.
Customizable, Scalable, and Fully Embedded
MGEngage360 programs can be tailored by line of business—whether for general MA populations, D-SNP, or special needs cohorts—and require no integration or IT lift. All engagement capabilities are embedded in every Medical Guardian PERS device from day one.
That means your plan benefits from smarter engagement and better results without additional cost, training, or setup.
Extend the Value: Bundle with RPM and CCM
MGEngage360 is part of a broader strategy to support value-based care. Medical Guardian offers a fully integrated platform that combines PERS, Remote Patient Monitoring (RPM), and Chronic Care Management (CCM), allowing plans to unify engagement, safety, and clinical oversight.
When bundled together, plans have achieved:
- 5% to 10% Reduction in Total Cost of Care
- 50% Reduction in 30-Day Hospital Readmissions
- 10% Increase in Preventive Screening Rates
From Daily Safety to Daily Strategy
Medical Guardian’s MGEngage360 turns a safety device into a strategic outreach tool. It builds meaningful, voice-based connections with your hardest-to-reach members—boosting care plan adherence, reducing unnecessary utilization, and enhancing member trust.
Engagement Built In. Results That Scale.
MGEngage360 is already embedded in our PERS platform—available from day one with no added cost and no barriers to launch. It’s one of the simplest ways to advance your quality, experience, and value-based care objectives.
Learn More About MGEngage360. Click here to request a demo.
