Locate the “Device Unique ID” sticker on the packaging container and enter the 9-digit number provided:
Need to update account information — like your address or location of your lockbox — or have other questions?
View My Account FAQ’s >
Do you want to view or pay your bill online, or update the payment information on your account?
View Billing FAQ’s >
Have questions about our policies like shipping or returns? Want to know more about our referral program?
View Policy FAQ’s >
You can also browse all of our FAQ topics to find what you’re looking for.
INTRODUCING
Get more from your Medical Guardian subscription! With the MyGuardian portal, you can easily:
HOW IT WORKS
Medical Guardian offers the best home and on-the-go emergency alert systems on the market, ensuring you are covered 24/7. Learn how our medical alert systems work protect you in three simple steps.