A Quick Tour
-
Reset Button
The Reset Button is used to complete a soft reset of the base station. -
2-Way Speaker
You can clearly hear and speak with an emergency operator using this speaker system. -
Emergency Call Button
Press this button in an emergency to contact our monitoring center. -
Power Indicator
This indicator confirms that the base station is powered on. -
Communication Indicator
This indicator confirms that the base station is connected and shows communicaiton status. -
Malfunction Indicator
This indicator lights up red if there is an issue with your system. -
Neck Pendant or Wristband
These waterproof, wearable buttons can trigger an emergency call up to 1,300 feet away from the base station.
Home Guardian Key Features
Your wearable buttons are waterproof and safe to wear in the shower. However, please avoid the following as they may cause damage: salt water, chlorine, and submerging it under water for more than 30 minutes.
You can take your device with you when traveling! Simply call Customer Care when you arrive at your destination, and provide your updated address and phone number.
Your pendants provide up to 1,300 feet range of coverage to the base station.
In the event of a power outage, the base station is equipped with a 32-hour, rechargeable backup battery.
Base Station Indicators
| Feature | Symbol | Meaning |
|---|---|---|
| Power |  |
Green, solid: Connected to power supply Green, blinking: Operating on backup battery Off: Base station has no power |
| Communication | 
 |
Green, solid: Ready for call Green, blinking: Sending a message Red, solid: Communication failure Red, blinking: Blocked transmission Orange, solid: Connected to monitoring center |
| Malfunction |  |
Red, solid: Control panel / peripheral malfunction Red, blinking: Supervisory lost |
| Emergency Call Button |  |
Red, solid: Monitoring center has received call Red, blinking: Emergency call in progress Off: No call in progress |
| Reset Button |  |
Orange, solid: Emergency Call button, or wearable button, has been pressed |