Is a Medical Alert Device with Fall Detection right for you?
A medical alert with fall detection is a good choice if you or a loved one lives alone or are concerned about a potential fall. Because of this risk, we ensure all Medical Guardian medical alerts have fall detection capabilities.
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You Are Not Alone…
1 in 4 Adults Fall Each Year
About 36 million falls are reported among older adults yearly, and 3 million are treated in emergency departments.
What is Fall Detection?
Because falls happen when we least expect, an alert with fall detection technology is built-in insurance. This advanced technology works even if you are unable to press the help button on your device after a fall. The automatic fall detection can sense a fall and call the monitoring center for help on its own. An operator will ask if you need help and if you are unable to answer, the monitoring center will contact emergency services to ensure you get the needed help. Read on to learn if this technology is for you.
How Fall Detection Works
Fall detection technology uses accelerometers to detect falls. Our devices use a triaxial accelerometer that measures vibrations in three areas of the body: at your waist, head to toe and posterior upward. If your device senses an abrupt change in movement, it will activate the fall detection alert. This can also happen if you drop your device, which causes a false alarm. But don’t worry, false alarms are expected. Cancelling a false alert is easy. Simply tell the operator you do not need help.
Fall Detection is for Everyone
Adding fall detection technology to your device is an extra layer of safety that almost everyone seeks. There are several reasons why customers purchase the technology.
More Than Just a Medical Alert
When you purchase a device from us, you are working with a Trusted Industry Leader that protects over 600,000 lives across the country and your devices and service are backed by more than 20 years’ experience. When you purchase a device from us, we offer:

A Member Portal
We also offer access to our online portal & app. This portal allows you to track activity and share information with loved ones in your Care Circle and much more.

Alerts to Fit Your Lifestyle
Medical Guardian offers a full suite of connected-care medical alert systems that empower you to live a life without limits.

24/7 Monitoring Centers
Our award-winning monitoring centers and trained Life Safety consultants are available 24/7 if an emergency occurs.

93% Satisfaction Rating
Our customer care center has earned a 93% satisfaction rating and is here to support you with your device and member portal.

Outstanding Product Support
We also offer a support website that provides instructional videos and specific information about your device.
Proud to be part of your family’s peace of mind
Medical Guardian is the #1 rated medical alert company across leading independent review websites:
Hear What Our Members Are Saying
Frequently Asked Questions
How is this different than 9-1-1?
When you press your button, you’re connected instantly to our 24/7 U.S.-based monitoring center—no need to search for your phone, dial a number or explain who you are. We already know your name, location, and emergency contacts, so we can act fast. Unlike 9-1-1, which only routes you through EMS dispatch, we send the right help right away—whether that’s EMS or someone you trust like a neighbor, caregiver, or family member. It’s faster, more personal, and built around you.
Can devices be worn in the shower?
Yes! All our wearable devices are water-resistant and designed to be worn in the shower—one of the most common places where falls can happen. However, please keep base units for home devices dry!
Am I eligible for a free or discounted device?
Depending on your insurance plan, you may be eligible for a discounted or free device! We recommend reaching out directly to your health insurance provider to find out if medical alert devices are covered and which options you may qualify for.
Even if you aren’t covered by your health insurance, at Medical Guardian, it’s our goal to make getting a device as affordable as possible. All of our devices are available for purchase via phone or online. Check out our website for promotions, and you can usually snag a device for a discount!
I have additional questions.
To answer device specific questions or read through our other FAQs, please visit: https://www.medicalguardian.com/support/













