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Active Guardian – Testing

It is recommended to test your device and pendants monthly to ensure they are working properly.

Grab the Active Guardian and hold it in your hand.

  1. Press the button firmly and hold until the device vibrates and the blue LED turns solid.
  2. Let go and the device will then start ringing and announce a call is in progress.
  3. When the AVA (automated voice assistant) or an operator answers the alarm, state you are “just testing and do not need help”
  4. The operator will reset the device in between tests.
  5. Important! Be sure to wait at least 60 seconds between tests.