Unlike a cell phone, our medical alert devices are highly water-resistant wearable buttons, perfect for shower use. Additionally, a cell phone will not always be nearby in an emergency, making it an unreliable option when it comes to ensuring your safety. With our devices, however, you can rest assured that you will always have access to help by wearing a discreet and lightweight button around your neck, wrist, or on a clip. Our medical alert devices can also be used for more than just emergency situations including contacting a family member or loved one at the push of a button. The ease of use of our products with a single button press truly set our devices apart from your typical cell phone, especially in the case of an emergency.

Our services are available in all 50 states. We also provide services in Puerto Rico and Canada, but device restrictions may apply.

Standard Medicare does not cover the cost of a medical alert device. However, some Medicare Advantage plans (Medicare part C), may cover or reimburse you for the costs associated with a device. You would need to check with your specific Medicare Advantage provider to see if they would cover one of our devices. Medicaid may cover the cost of a medical alert device, depending on your plan and your state. Check with your Medicaid provider to see if they would cover one of our devices.

No. While our Classic Guardian requires a landline telephone connection, we offer another home-based medical alert device, Home 2.0, and two mobile products, Mobile 2.0 and Mini Guardian, that use a nationwide cellular network to contact our 24/7 monitoring center at no extra cost to you.

Our monitoring center is located right here in the United States, so you never have to worry about experiencing any language barriers in an emergency.