Medical Guardian VS. Bay Alarm Medical
Let’s take a look at Bay Alarm Medical and Medical Guardian. Both companies provide medical alert systems for seniors and peace of mind for caregivers. All medical alert devices help people remain active, feel confident, and age in place safely with 24/7 access to emergency help at the touch of a button.

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What Makes Medical Guardian Different?

Fall Detection Technology
Medical Guardian fall detection technology uses a triaxial accelerometer that measures vibrations in three body areas: at your waist, head to toe, and posterior upward. The combination of motion detectors, sensors, and additional personal help buttons stands out in the industry.

Customer Reviews
While both companies have positive reviews, Medical Guardian has a higher Google Review ranking and more reviews than Bay Alarm Medical. Medical Guardian reviews focus on reliable service, quick response times, an empathic customer care team, and easy-to-use devices.

Longest Range From Base
Medical Guardian’s device signals range up to 1,400 feet from the base unit. It’s one of the longest in the industry and allows for more coverage when customers go outside. Bay Alarm Medical devices reach only about 1,000 feet from the base unit.

Includes Caregivers
Medical Guardian offers My Guardian, a customer portal to manage accounts, set reminders, create an emergency contact list, and more. My Guardian includes a section for caregivers, who can be given access and connect with their loved ones.
Medical Guardian Offers More
Certified By The Highest Standards
All of our emergency operators are certified with the industry’s highest stamps of approval, so you can enjoy the most peace of mind possible.



More Than Just a
Medical Alert


A Customer Portal
We also offer access to a customer portal called MyGuardian. This portal allows you to track activity and share information with loved ones in your Care Circle and much more.

Alerts to Fit Your Lifestyle
Medical Guardian offers a full suite of connected-care medical alert systems that empower you to live a life without limits.

24/7 Monitoring Centers
Our award-winning monitoring centers and trained Safety Life consultants are available 24/7 if an emergency occurs.

93% Satisfaction Rating
Our customer care center has earned a 93% satisfaction rating and is here to support you with your device and customer portal.

Outstanding Product Support
We also offer a support website that provides instructional videos and specific information about your device.
Hear What Our Members Are Saying

Proud to be part of your family’s peace of mind
Medical Guardian is the #1 rated medical alert company across leading independent review websites:
Frequently asked questions
Why do I need a medical alert device? Can't I just use my cell phone to call 911 in an emergency?
Unlike a cell phone, our medical alert devices are highly water-resistant wearable buttons, perfect for shower use. Additionally, a cell phone will not always be nearby in an emergency, making it an unreliable option when it comes to ensuring your safety. With our devices, however, you can rest assured that you will always have access to help by wearing a discreet and lightweight button around your neck, wrist, or on a clip. Our medical alert devices can also be used for more than just emergency situations including contacting a family member or loved one at the push of a button. The ease of use of our products with a single button press truly set our devices apart from your typical cell phone, especially in the case of an emergency.
Where are Medical Guardian's medical alert services available?
Our services are available in all 50 states. We also provide services in Puerto Rico and Canada, but device restrictions may apply.
Are Medical Guardian's medical alert systems covered by Medicare?
Standard Medicare does not cover the cost of a medical alert device. However, some Medicare Advantage plans (Medicare part C), may cover or reimburse you for the costs associated with a device. You would need to check with your specific Medicare Advantage provider to see if they would cover one of our devices. Medicaid may cover the cost of a medical alert device, depending on your plan and your state. Check with your Medicaid provider to see if they would cover one of our devices.
Do I need a landline to use a Medical Guardian medical alert system?
No. While our Classic Guardian requires a landline telephone connection, we offer another home-based medical alert device, Home 2.0, and two mobile products, Mobile 2.0 and Mini Guardian, that use a nationwide cellular network to contact our 24/7 monitoring center at no extra cost to you.
Where is Medical Guardian's monitoring center located?
Our monitoring center is located right here in the United States, so you never have to worry about experiencing any language barriers in an emergency.