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Medical Guardian VS. Bay Alarm Medical

Let’s take a look at Bay Alarm Medical and Medical Guardian. Both companies provide medical alert systems for seniors and peace of mind for caregivers. All medical alert devices help people remain active, feel confident, and age in place safely with 24/7 access to emergency help at the touch of a button.

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What Makes Medical Guardian Different?

Purchasing a potentially life-saving system for someone else is an important decision. Consider the following information to pick the perfect device:

Fall Detection Technology

Medical Guardian fall detection technology uses a triaxial accelerometer that measures vibrations in three body areas: at your waist, head to toe, and posterior upward. The combination of motion detectors, sensors, and additional personal help buttons stands out in the industry.

Customer Reviews

While both companies have positive reviews, Medical Guardian has a higher Google Review ranking and more reviews than Bay Alarm Medical. Medical Guardian reviews focus on reliable service, quick response times, an empathic customer care team, and easy-to-use devices.

Longest Range From Base

Medical Guardian’s device signals range up to 1,400 feet from the base unit. It’s one of the longest in the industry and allows for more coverage when customers go outside. Bay Alarm Medical devices reach only about 1,000 feet from the base unit.

Includes Caregivers

Medical Guardian offers My Guardian, a customer portal to manage accounts, set reminders, create an emergency contact list, and more. My Guardian includes a section for caregivers, who can be given access and connect with their loved ones.

Side-By-Side Comparisons

Products
Dimensions
(H x W x D)
Weight
Fall Detection
Up to 5 Day
Battery Life
GPS Location
Tracking
Customer Portals
Water Resistant
Necklaces,
Wristbands, Pendants
Device Signals Range
Up To 1,400 Feet
Mini
Medical Guardian
MG Mini
Dimensions (H x W x D)

2.1 x 1.3 x 1.7 in

Weight

0.08 lbs

Fall Detection
Up to 5 Day Battery Life
GPS Location Tracking
Customer Portals
Water Resistant
Necklaces,
Wristbands, Pendants
Device Signals Range
Up To 1,400 Feet
bayalarm
Bay Alarm
SOS Mobile
Dimensions (H x W x D)

2.7 x 1.3 x 0.5 in

Weight

0.081 lbs

Fall Detection
Up to 5 Day Battery Life
GPS Location Tracking
Customer Portals
Water Resistant
Necklaces,
Wristbands, Pendants
Device Signals Range
Up To 1,400 Feet
Products
Range Up To
1,400ft
32 hour Unit
Battery Backup
Fall Detection
Up to 5 Day
Battery Life
Customer Portals
Water Resistant
Necklaces,
Wristbands, Pendants
Mini
Medical Guardian
MG Home 2.0
Range Up To 1,400ft
32 hour Unit Battery Backup
Fall Detection
Up to 5 Day Battery Life
Customer Portals
Water Resistant
Necklaces,
Wristbands, Pendants
bayalarm
Bay Alarm
SOS Mobile
Range Up To 1,400ft
32 hour Unit Battery Backup
Fall Detection
Up to 5 Day Battery Life
Customer Portals
Water Resistant
Necklaces,
Wristbands, Pendants
Learn More About Our Products

Medical Guardian Offers More

Looking objectively at Medical Guardian and Bay Alarm Medical offerings side-by-side, each person who purchased a device needs to look for the best first for their unique situation. But Medical Guardian offers more due to its longer signal range from the base unit, device features and designs to support accessibility and ease of use. Plus, Medical Guardian has more safety certifications and customer reviews than Bay Alarm Medical.

Certified By The Highest Standards

A Monitoring Center is Only as Good as its Certifications

All of our emergency operators are certified with the industry’s highest stamps of approval, so you can enjoy the most peace of mind possible.

More Than Just a
Medical Alert

When you purchase a device from us, you are working with a Trusted Industry Leader that protects over 300,000 lives across the country and your devices and service are backed by more than 20 years’ experience. When you purchase a device from us, we offer:

A Customer Portal

We also offer access to a customer portal called MyGuardian. This portal allows you to track activity and share information with loved ones in your Care Circle and much more.

Alerts to Fit Your Lifestyle

Medical Guardian offers a full suite of connected-care medical alert systems that empower you to live a life without limits.

24/7 Monitoring Centers

Our award-winning monitoring centers and trained Safety Life consultants are available 24/7 if an emergency occurs.

93% Satisfaction Rating

Our customer care center has earned a 93% satisfaction rating and is here to support you with your device and customer portal.

Outstanding Product Support

We also offer a support website that provides instructional videos and specific information about your device.

Hear What Our Customers Have To Say

While both companies have positive reviews, Medical Guardian’s overall score on Best Company is 9.3/10 and Bay Alarm Medical’s score is 5.1/10. Medical Guardian has 15,312 customer reviews on Best Company surpassing Bay Alarm Medical’s total of 169 customer reviews. Medical Guardian reviews focus on reliable service, quick response times, an empathetic customer care team, and easy-to-use devices

Nan D.

"Thank you for being there when I need you."

Watch Video
Excellent Service
Dennis S.

"I wear it around my neck and it’s with me all the time, it’s like wearing insurance."

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Excellent Service
Robert M.

"With Medical Guardian I know that help is just as close as my hand."

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Life Saving Story
Anna W.

"Whether my aunt is alone at home, or falls during an incident, she's able to get immediate attention."

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Excellent Service
Mrs. Roper

"Thank you all for taking such good care of my husband."

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Fall Detection Success
Alan L.

"We didn't want the cheapest, we wanted the best. We made the right choice with Medical Guardian."

Watch Video
Excellent Service

Proud to be part of your family's peace of mind

Medical Guardian is the #1 rated medical alert company across leading independent review websites:

Frequently asked questions

Unlike a cell phone, our medical alert devices are highly water-resistant wearable buttons, perfect for shower use. Additionally, a cell phone will not always be nearby in an emergency, making it an unreliable option when it comes to ensuring your safety. With our devices, however, you can rest assured that you will always have access to help by wearing a discreet and lightweight button around your neck, wrist, or on a clip. Our medical alert devices can also be used for more than just emergency situations including contacting a family member or loved one at the push of a button. The ease of use of our products with a single button press truly set our devices apart from your typical cell phone, especially in the case of an emergency.
Our services are available in all 50 states. We also provide services in Puerto Rico and Canada, but device restrictions may apply.
Standard Medicare does not cover the cost of a medical alert device. However, some Medicare Advantage plans (Medicare part C), may cover or reimburse you for the costs associated with a device. You would need to check with your specific Medicare Advantage provider to see if they would cover one of our devices. Medicaid may cover the cost of a medical alert device, depending on your plan and your state. Check with your Medicaid provider to see if they would cover one of our devices.
No. While our Classic Guardian requires a landline telephone connection, we offer another home-based medical alert device, Home 2.0, and two mobile products, Mobile 2.0 and Mini Guardian, that use a nationwide cellular network to contact our 24/7 monitoring center at no extra cost to you.
Our monitoring center is located right here in the United States, so you never have to worry about experiencing any language barriers in an emergency.

Learn More About Our Service and Offering

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