{"id":229501,"date":"2025-07-24T13:15:17","date_gmt":"2025-07-24T13:15:17","guid":{"rendered":"https:\/\/www.medicalguardian.com\/support\/?page_id=229501"},"modified":"2026-01-09T14:17:05","modified_gmt":"2026-01-09T14:17:05","slug":"mgmini-lite-gen2","status":"publish","type":"page","link":"https:\/\/www.medicalguardian.com\/support\/mgmini-lite-gen2\/","title":{"rendered":"MGMini Lite Gen. 2"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.18.0&#8243; background_color=&#8221;#35265f&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.18.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;20px||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][lwp_divi_breadcrumbs home_text=&#8221;Home &#8221; font_icon=&#8221;&#x35;||divi||400&#8243; link_color=&#8221;#FFFFFF&#8221; separator_color=&#8221;#FFFFFF&#8221; current_text_color=&#8221;#FFFFFF&#8221; module_class=&#8221;breadcurmbs-nav&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; module_font=&#8221;||||||||&#8221; module_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/lwp_divi_breadcrumbs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;15px||15px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;92%&#8221; custom_padding_tablet=&#8221;35px||10px||false|false&#8221; custom_padding_phone=&#8221;||40px||false|false&#8221; custom_css_main_element=&#8221;display:flex;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_phone=&#8221;display:block;&#8221; custom_css_main_element_tablet=&#8221;display:flex;&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;|20px|||false|false&#8221; custom_padding_phone=&#8221;|0px|||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/04\/NewMGMiniLite.png&#8221; alt=&#8221;MG mini lite&#8221; title_text=&#8221;NewMGMiniLite&#8221; align_tablet=&#8221;&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|tablet&#8221; max_width=&#8221;64%&#8221; max_width_tablet=&#8221;98%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;right&#8221; custom_margin_tablet=&#8221;||||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#35265F&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#35265F&#8221; header_font_size=&#8221;54px&#8221; custom_margin=&#8221;25px||12px||false|false&#8221; custom_margin_tablet=&#8221;30px||12px||false|false&#8221; custom_margin_phone=&#8221;0px||12px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; header_text_align_tablet=&#8221;&#8221; header_text_align_phone=&#8221;center&#8221; header_text_align_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span style=\"font-weight: 300;\">MG<\/span>Mini <span style=\"font-weight: 300;\">Lite<\/h1>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/07\/MG_New-MGMini-Lite-Manual_BWM010000_Rev10.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Download Device Manual&#8221; button_alignment=&#8221;left&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#ffffff&#8221; button_bg_use_color_gradient=&#8221;on&#8221; button_bg_color_gradient_direction=&#8221;265deg&#8221; button_bg_color_gradient_stops=&#8221;#de1f2f 0%|#302353 100%&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;60px&#8221; button_font=&#8221;|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_padding=&#8221;10px|40px|10px|40px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_border_radius__hover_enabled=&#8221;on|hover&#8221; button_border_radius__hover=&#8221;60px&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/07\/MG_New-MGMini-Lite-Manual_SPA_BWM010000_V7.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Descargue Manual En Espa\u00f1ol&#8221; button_alignment=&#8221;left&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#a7345f&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;#a5a5a5&#8243; button_border_radius=&#8221;60px&#8221; button_font=&#8221;|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;10px|40px|10px|40px|false|false&#8221; button_text_size_tablet=&#8221;17px&#8221; button_text_size_phone=&#8221;17px&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_border_radius__hover_enabled=&#8221;on|hover&#8221; button_border_radius__hover=&#8221;60px&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ece9ee&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;30px||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#35265f&#8221; header_text_color=&#8221;#35265f&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><strong>Find Solutions<\/strong><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;92%&#8221; width_phone=&#8221;92%&#8221; width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion open_toggle_text_color=&#8221;#35265f&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_text_color=&#8221;#35265f&#8221; closed_toggle_background_color=&#8221;rgba(104,92,135,0.29)&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; icon_color=&#8221;#000000&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;27px&#8221; module_class=&#8221;faqsAccordion&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#35265f&#8221; toggle_font=&#8221;|700|||||||&#8221; body_text_color=&#8221;#333333&#8243; body_font_size=&#8221;15px&#8221; custom_margin=&#8221;|||0px|false|false&#8221; custom_padding=&#8221;|0px||0px|false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Getting Started&#8221; open_toggle_text_color=&#8221;#000000&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#333333&#8243; body_font_size=&#8221;15px&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; closed_toggle_font=&#8221;Poppins|&#8211;et_global_heading_font_weight|||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p><a href=\"https:\/\/vimeo.com\/1102625470\/429005670c?share=copy\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><span style=\"color: #993366; text-decoration: underline;\">Watch this video to learn everything you need to know about getting started with your MG<strong>Mini<\/strong> Lite!<\/span><\/span><\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Powering On &#038; Off&#8221; open_toggle_text_color=&#8221;#000000&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#333333&#8243; body_font_size=&#8221;15px&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; closed_toggle_font=&#8221;Poppins|&#8211;et_global_heading_font_weight|||||||&#8221; open=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ul>\n<li class=\"ewa-rteLine\">To power on the MGMini Lite while in the cradle, plug the charging cradle directly into a wall outlet.<\/li>\n<li class=\"ewa-rteLine\">When the charging cradle is plugged in and receiving power, a green LED light in the center of the front of the cradle will illuminate.<\/li>\n<li class=\"ewa-rteLine\">Line up the device with the cradle and push down until the device magnetically pulls into place.<\/li>\n<li class=\"ewa-rteLine\">If the device is cradled properly, you will hear an audible click, and the device will state \u201ccharging\u201d.<\/li>\n<\/ul>\n<div class=\"ewa-rteLine\"><\/div>\n<p>The device will stay powered on at all times, but if you ever need to turn it off or back on, follow these steps:<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #35265f;\"><strong>Turning On Your Device<\/strong><\/span><\/h4>\n<ul>\n<li class=\"ewa-rteLine\">To power on the MGMini Lite off the cradle, press and hold the help button for 2-3 seconds and then release.<\/li>\n<li class=\"ewa-rteLine\">The device will start booting up, and once ready, you will hear a \u201cDevice Ready\u201d message.<\/li>\n<\/ul>\n<p>If your device does not turn on as expected, place it on the charger and check for a green light to confirm it is receiving power. If you need assistance, please contact Member Support.<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #35265f;\"><strong>Turning Off Your Device<\/strong><\/span><\/h4>\n<ul>\n<li>\n<div class=\"ewa-rteLine\">To power off the MGMini Lite, quickly push the help button four times in a row (each press lasting less than 2 seconds).<\/div>\n<\/li>\n<li>\n<div class=\"ewa-rteLine\">You will hear an audio message confirming the device is \u201cPowering Off.\u201d<\/div>\n<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Parts Identification&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><a href=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/04\/parts-test.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"details-image\" src=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/04\/Parts-1.jpg\" draggable=\"false\" alt=\"\" width=\"408\" height=\"172\" \/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-300x300.jpg\" width=\"300\" height=\"300\" alt=\"charging cradle\" class=\"wp-image-229797 alignnone size-medium\" srcset=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-300x300.jpg 300w, https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-1024x1024.jpg 1024w, https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-150x150.jpg 150w, https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-768x768.jpg 768w, https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-1536x1536.jpg 1536w, https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-2048x2048.jpg 2048w, https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-1080x1080.jpg 1080w, https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-1280x1280.jpg 1280w, https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-980x980.jpg 980w, https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2026\/01\/6-480x480.jpg 480w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><a href=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/04\/Parts.jpg\"><\/a><\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li><span>The Help Button<\/span><\/li>\n<li><span>Green Call Light \/ Red Battery Light\u00a0<\/span><\/li>\n<li><span>Speaker\u00a0<\/span><\/li>\n<li><span>Microphone<\/span><\/li>\n<li><span>Metal Charging Pins<\/span><\/li>\n<li><span>Charging Cradle<\/span><\/li>\n<\/ol>\n<p><span>*XL wristband included at the bottom of the box \u2014 See \u201cWearable Wristband\u201d section.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Wearable Wristband&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b>The <\/b>MG<b>Mini <\/b>Lite<b> will come with the wristband already attached.<\/b><\/p>\n<p><b>Putting On The Watch:<\/b><\/p>\n<ol>\n<li class=\"ewa-rteLine\">Examine the band to find the hole that corresponds to the desired fit. There are multiple holes to accommodate different wrist sizes.<\/li>\n<li class=\"ewa-rteLine\">Put on the watch and fasten the buckle. Make sure the fit is comfortable and secure and that the watch isn&#8217;t too tight or too loose.<\/li>\n<li class=\"ewa-rteLine\">If the band feels slightly off in terms of comfort or fit, you can fine-tune the fit by choosing a different hole on the band.<\/li>\n<\/ol>\n<p><strong>XL Bands Are Available:\u00a0<\/strong><\/p>\n<p><em><strong>If the watch does not fit, call Medical Guardian to receive an XL wristband.<\/strong><\/em><\/p>\n<ul>\n<li>Standard Wrist band size: 9\u201d L X 1\u201d W<\/li>\n<li>Wrist band XL size: 10.375\u201d L x 1\u201d W<\/li>\n<\/ul>\n<p><strong>Replacing The Wristband:\u00a0<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/07\/Screenshot-2025-07-18-at-4.30.16-PM.jpg\" width=\"100\" height=\"390\" \/><\/p>\n<ul>\n<li id=\"turn-the-mini-lite-over-and-locate-the-small-silver-quick-release-pins-on-each-wrist-strap\">\n<div class=\"ewa-rteLine\">Turn the MGMini Lite over and locate the small silver quick-release pins on each wrist strap.<\/div>\n<\/li>\n<li>\n<div class=\"ewa-rteLine\">Remove the existing wristband by sliding the quick-release pin toward the center of the device and pivot the wristband away from the device.<\/div>\n<\/li>\n<li>\n<div class=\"ewa-rteLine\">Insert the side of the horizontal bar without the quick release into the hole on one side of the device.<\/div>\n<\/li>\n<li>\n<div class=\"ewa-rteLine\">Slide the quick-release pin toward the center of the device.<\/div>\n<\/li>\n<li>\n<div class=\"ewa-rteLine\">Pivot the wristband into the device by sliding the quick-release pin back into position once the wristband is firmly in the device.<\/div>\n<div class=\"ewa-rteLine\"><\/div>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=Y6yQskrJobA\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline; color: #993366;\">Click here to watch how to replace the wristband of your device!<\/span><\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Set Up &#038; Charging&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><em><strong>IMPORTANT: Charge your device fully before your first test to ensure it is set up and connected.<\/strong><\/em><\/p>\n<h4><span style=\"color: #35265f;\"><strong><\/strong><\/span><\/h4>\n<h4><span style=\"color: #35265f;\"><strong><\/strong><\/span><\/h4>\n<h4><span style=\"color: #35265f;\"><strong>Assemble the charger:<\/strong><\/span><\/h4>\n<ul>\n<li>Connect the USB-C cable from the charging cradle to the charging brick.<\/li>\n<li>Plug the charging brick into a wall outlet that is not controlled by a light switch to ensure continuous power.<\/li>\n<\/ul>\n<h4><span style=\"color: #35265f;\"><strong>Check for the green indicator light on the charging cradle:<\/strong><\/span><\/h4>\n<ul>\n<li>A solid green light on the cradle confirms the charger is connected properly and receiving power. If you do not see this light, please check the outlet and ensure all components are securely connected.<\/li>\n<\/ul>\n<h4><span style=\"color: #35265f;\"><strong>Place the device on the charging cradle:<\/strong><\/span><\/h4>\n<ul>\n<li>Align the metal charging pins on the back of your device with the metal charging pins on the charging cradle.<\/li>\n<li>You will hear a \u201cCharging\u201d message, confirming proper placement.<\/li>\n<\/ul>\n<h4><span style=\"color: #35265f;\"><strong>Battery Life &amp; Charging Recommendations:<\/strong><\/span><\/h4>\n<ul>\n<li>We recommend charging your device every daily to ensure it is always ready to go. Typical charge time is 4 hours.<\/li>\n<li>We recommend placing the charger on a nightstand or other easily accessible spot where the device can stay nearby while charging.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Features &#038; Add-Ons&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-787a178 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"787a178\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-87f23af\" data-id=\"87f23af\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-a3ea44d elementor-widget elementor-widget-text-editor\" data-id=\"a3ea44d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe71b1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe71b1a\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d24fba6\" data-id=\"d24fba6\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-bebc212 elementor-widget elementor-widget-text-editor\" data-id=\"bebc212\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<p>The MG<strong>Mini<\/strong> Lite offers several exciting key features and add-ons.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74789c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74789c8\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-feddec6\" data-id=\"feddec6\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-138aab4 elementor-widget elementor-widget-text-editor\" data-id=\"138aab4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-text-editor elementor-clearfix\"><\/h4>\n<h4 class=\"elementor-text-editor elementor-clearfix\"><\/h4>\n<h4 class=\"elementor-text-editor elementor-clearfix\"><\/h4>\n<h4 class=\"elementor-text-editor elementor-clearfix\"><strong>Key Features<\/strong><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40351f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40351f2\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0621a63\" data-id=\"0621a63\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-1c509b0 elementor-widget elementor-widget-text-editor\" data-id=\"1c509b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-93925fd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"93925fd\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0c8a1f1\" data-id=\"0c8a1f1\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-30e4677 elementor-widget elementor-widget-text-editor\" data-id=\"30e4677\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<p><strong>Pedometer<\/strong><\/p>\n<ul>\n<li><span class=\"ui-provider fy b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">The MG<strong>Mini <\/strong>Lite device will report steps once a day to your online member portal &amp; app.<\/span><\/li>\n<\/ul>\n<p><strong>Two-way speaker<\/strong><\/p>\n<ul>\n<li>Loud &amp; clear 2-way voice communication through an advanced digital speaker<\/li>\n<\/ul>\n<p><strong>Battery life<\/strong><\/p>\n<ul>\n<li>Recommended to charge daily<\/li>\n<\/ul>\n<p><strong>Visual &amp; Audible Reminders<\/strong><\/p>\n<ul>\n<li>Automated visual and audible recharge reminders<\/li>\n<\/ul>\n<p><strong>Stella \u2013 Automated Voice Assistant<\/strong><\/p>\n<ul>\n<li>When you press your call button, our automated virtual assistant Stella will answer your call. A live operator will be available if help is needed.<\/li>\n<li>When an alarm is accessed within 30 minutes of a previous alarm answered by Stella, the second alarm will bypass Stella and go directly to an operator.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2af8da9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2af8da9\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c58af1e\" data-id=\"c58af1e\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-ee00bda elementor-widget elementor-widget-text-editor\" data-id=\"ee00bda\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<h4 id=\"add-ons\"><strong>Add-Ons<\/strong><\/h4>\n<p><strong>Fall detection $10 per month<\/strong><\/p>\n<ul>\n<li>Enjoy an extra layer of protection in the home knowing that you will always be able to receive help \u2013 even if you cannot push the button.<\/li>\n<li><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">*No technology, including fall detection technology, works 100% of the time. When at all possible, the button should be pushed to call for help.<\/span><\/li>\n<\/ul>\n<p><strong>Lockbox $2.99 per month<\/strong><\/p>\n<ul>\n<li>Add a secure house key lockbox for easy access to your property by emergency services.<\/li>\n<\/ul>\n<p><strong>OnGuard Alerts $2.99 per month<\/strong><\/p>\n<ul>\n<li>By adding Guardian Enhanced Emergency Notifications, both you and your Care Circle will be able to receive real-time text and email notifications about your loved one during an emergency.<\/li>\n<\/ul>\n<p><strong>MG Protection Plan $6.99 per month<\/strong><\/p>\n<ul>\n<li>Our Protection Plan provides unlimited tech support, comprehensive repairs and discounts on additional equipment \u2014 we guarantee to protect your equipment and give you peace of mind. While enrolled during any 12-month period, up to 1 base device and 2 buttons can be replaced when damaged as a result of the following:\n<ul>\n<li>Normal wear and tear<\/li>\n<li>Accidents, spills and droppage<\/li>\n<li>Dust, heat and humidity<\/li>\n<li>Power surges<\/li>\n<li>Manufacturer defects<\/li>\n<li>PLUS \u2013 Unlimited battery replacement<\/li>\n<li>Sign up today for stress-free protection you can depend on! Plan payments are automatically added to your monthly statement for additional convenience.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\"><strong>Calendar reminders $3.99 month<\/strong>\u00a0<\/span><\/p>\n<ul>\n<li><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">MG<strong>Mini <\/strong>Lite offers calendar notifications that provide gentle reminders for appointments, birthdays, medications and more.<\/span><\/li>\n<\/ul>\n<p id=\"if-you-would-like-to-add-any-of-these-exciting-and-beneficial-features-please-call-our-customer-care-department\"><em>If you would like to add any of these exciting and beneficial features, please call 1 (800) 313-1191!<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Cleaning Your Device&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We recommend that you clean your device weekly to ensure proper charging.<\/p>\n<p>Take a soft cloth, such as an eyeglass cleaning cloth, and gently rub the metal charging pins on the device and charging cradle to remove dirt, oil, and debris.<\/p>\n<p>You can also spray household cleaner onto the cleaning cloth to remove debris (Avoid use of any products containing bleach or ammonia, and do not spray directly onto the device or cradle).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Light Indicators&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/07\/chart1-scaled.jpg\" width=\"443\" height=\"525\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/07\/chart2-scaled.jpg\" width=\"443\" height=\"50\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.medicalguardian.com\/wp-content\/uploads\/2025\/06\/Screenshot-2025-06-03-at-12.11.43-PM.jpg\" width=\"442\" height=\"213\" \/><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Testing Your Device&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Regular testing helps ensure your device is always ready to use. It is recommended to test <strong>once a month<\/strong> so you feel confident using your device in any situation.<\/p>\n<h4><span style=\"color: #35265f;\"><strong>How to Perform a Test Call<\/strong><\/span><\/h4>\n<ol>\n<li>Press and hold the help button for three seconds, then release. The device will state, \u201cInitiating help. Press and hold the help button to cancel\u201d. Your device will flash green every few seconds while ringing and state \u201cCall in progress\u201d until the call is connected. Once connected, the light will turn solid green and state \u201cCall connected\u201d.<br \/>2. Once connected you will be asked if you need help or are just testing.<br \/>3. If testing, simply say \u201cJust testing\u201d and follow voice prompts. If you are unable to respond or state that you do need help, our 24\/7 emergency operators will assist you and connect you with the right care for each situation, whether its dispatching emergency services or notifying an emergency contact. <strong>If help is needed, 24\/7 trained emergency operators will connect you to the right care for each situation, whether it\u2019s notifying an emergency contact or dispatching emergency services.<\/strong><\/li>\n<\/ol>\n<p>If the device does not connect properly during a test, please contact Member Support for assistance.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Fall Detection&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><a href=\"https:\/\/vimeo.com\/1102634780\/901077e4a8?share=copy\" target=\"_blank\" rel=\"noopener\" style=\"box-sizing: border-box; text-decoration: none; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: none; color: #2ea3f2; font-family: Poppins, Helvetica, Arial, Lucida, sans-serif; font-style: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: none; text-decoration: underline;\"><span style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: none; color: #993366; text-decoration: underline;\">Watch this video to learn everything you need to know about Fall Detection with your MG<strong style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 15px; vertical-align: baseline; background: none; font-weight: bold;\">Mini <\/strong>Lite!<\/span><\/span><\/a><\/p>\n<p>If you\u2019ve added fall detection to your device, it will connect you to our 24\/7 monitoring team when a fall is detected. If you are unable to respond, our team will send help. To check if fall detection is enabled or to add it, log into your Web Portal or contact Member Support.<span style=\"color: #993366;\"><strong><\/strong><\/span><\/p>\n<h4><span style=\"color: #993366;\"><strong><\/strong><\/span><\/h4>\n<p><span style=\"color: #993366;\"><strong><\/strong><\/span><\/p>\n<h4><span style=\"color: #35265f;\"><strong>Canceling a False Alarm<\/strong><\/span><\/h4>\n<ul>\n<li>Press and hold the help button to cancel an alarm. You will hear &#8220;Call Cancelled.&#8221;<\/li>\n<li>If you do not hear this message, the call will continue to the monitoring team, where you can let them know it was a false alarm and that you do not need help.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;FAQs&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p class=\"p1\"><strong>How do I know if the<\/strong> MG<strong>Mini <\/strong>Lite <strong>is charging?<\/strong><br \/>The device will state <strong>\u201ccharging\u201d<\/strong> when it\u2019s placed onto the charging cradle. You will also see the light around the call button flashing red.<b><\/b><\/p>\n<p class=\"p1\"><strong>How do I know when the<\/strong> MG<strong>Mini <\/strong>Lite<strong> is fully charged?<\/strong><br \/>Your device is fully charged when the light around the call button is solid red.<\/p>\n<p class=\"p1\"><strong>Is it possible that my location may not be found?<\/strong><br \/>While it is very unlikely, it is possible that platform supporting the device may not receive a latitude or longitude or that an address cannot be found. In this case, all location technologies available will be used to locate the device. No technology works 100% of the time.<b><\/b><\/p>\n<p class=\"p1\"><strong>If I don\u2019t need a cell phone, how does the device connect?<\/strong><br \/>The MG<strong>Mini <\/strong>Lite uses cellular coverage to work properly. It is important to test the device to ensure you have adequate cell coverage in your area. If you experience coverage issues, please contact Medical Guardian immediately.<b><\/b><\/p>\n<p class=\"p1\"><strong>Can I use this with my pacemakers?<\/strong><br \/>If you have a pacemaker, it\u2019s important to consult with your medical professional and review your pacemaker materials regarding interactions with cell phones. You should then follow the same precautions recommended in those materials for using this medical alert device.<b><\/b><\/p>\n<p class=\"p1\"><strong>Does the device contain magnets?<\/strong><br \/>No, the MG<strong>Mini <\/strong>Lite does not contain any magnets.<\/p>\n<p class=\"p1\"><em>*No technology, including fall detection technology, works 100% of the time. If a fall occurs, you should always push your button.\u00a0\u00a0<\/em><\/p>\n<p class=\"p1\"><em>*If your device does not connect properly, please contact Medical Guardian immediately.\u00a0<\/em><\/p>\n<p data-pm-slice=\"1 1 []\" style=\"caret-color: #333333; color: #333333; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\"><strong>Why is an AI Agent used when I press the button?<br \/><\/strong>When you press your button, AI is used to assist with initial call routing to help determine the nature of the call\u2014whether it\u2019s a test or a true emergency\u2014and ensure each situation is handled as quickly and appropriately as possible.<\/p>\n<p style=\"caret-color: #333333; color: #333333; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\">In the situation of testing, when the AI agent picks up, simply let them know, \u201cThis is a test.\u201d The AI agent will walk you through the process and confirm that your microphone and speaker are working properly. We use AI in these situations to ensure testing \/ false alarms do not tie up emergency resources.<\/p>\n<p style=\"caret-color: #333333; color: #333333; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\">If you were to tell the AI agent you need help, or if there is any ambiguity in your response, your call will always immediately be escalated and prioritized for connection with a live emergency operator.<\/p>\n<p style=\"caret-color: #333333; color: #333333; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\">Additionally, if you do not respond at all, that also triggers an immediate connection with an operator to ensure your safety!<\/p>\n<p style=\"caret-color: #333333; color: #333333; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\">Overall, AI is just used in this case to streamline the process and keep the phone lines open for true emergencies. That way, you can be comfortable testing your device frequently!<\/p>\n<h3 class=\"p3\"><b>Best Practices<\/b><\/h3>\n<p class=\"p1\"><strong>Location Services:<\/strong><br \/><span>The MG<strong>Mini<\/strong> Lite uses Wi-Fi positioning to determine location. Wi-Fi positioning works by using signals from nearby Wi-Fi devices to determine the approximate location of the MG<strong>Mini<\/strong> Lite.<\/span><\/p>\n<p class=\"p1\"><strong>Testing:<\/strong><br \/><span>It is recommended to test the mobile device and any\/all buttons once a month.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;AI Agent Response&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p data-pm-slice=\"1 1 []\" style=\"caret-color: #000000; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\">AI is used during device tests to quickly route your call and determine if it\u2019s a test or an emergency.<\/p>\n<p style=\"caret-color: #000000; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\">When testing, simply say &#8220;This is a test&#8221; and the AI agent will guide you through confirming your microphone and speaker are working.<\/p>\n<p style=\"caret-color: #000000; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\">If you need help or if there\u2019s any uncertainty, your call will immediately be escalated to a live operator.<\/p>\n<p style=\"caret-color: #000000; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\">AI ensures that false alarms don\u2019t tie up emergency resources, allowing you to test your device without delay.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#fbf7fc&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; 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play_icon_color=&#8221;#AEA8BF&#8221; show_arrows_tablet=&#8221;&#8221; show_arrows_phone=&#8221;&#8221; show_arrows_last_edited=&#8221;on|phone&#8221; show_thumbnails_tablet=&#8221;&#8221; show_thumbnails_phone=&#8221;&#8221; show_thumbnails_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;|150px||150px|false|false&#8221; custom_padding_tablet=&#8221;|50px||50px|false|false&#8221; custom_padding_phone=&#8221;|0px|0px|0px|false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video_slider_item admin_title=&#8221;Getting Started with Your MGMini Lite (Gen. 2)&#8221; src=&#8221;https:\/\/www.youtube.com\/watch?v=se_5HxpPDD4&#8243; image_src=&#8221;https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/07\/maxresdefault-2-e1752868831145.jpg&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; show_image_overlay=&#8221;on&#8221;][\/et_pb_video_slider_item][et_pb_video_slider_item admin_title=&#8221;Fall Detection with Your MGMini Lite (Gen. 2)&#8221; src=&#8221;https:\/\/www.youtube.com\/watch?v=SeaQmM6Ab-A&#8221; image_src=&#8221;https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/07\/Fall-Detection-with-Your-MGMini-Lite-Gen.-2.jpg&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; show_image_overlay=&#8221;on&#8221;][\/et_pb_video_slider_item][et_pb_video_slider_item admin_title=&#8221;How to replace the MGMini Lite wristband&#8221; src=&#8221;https:\/\/www.youtube.com\/watch?v=Y6yQskrJobA&#8221; image_src=&#8221;\/\/i.ytimg.com\/vi\/Y6yQskrJobA\/hqdefault.jpg&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; show_image_overlay=&#8221;on&#8221;][\/et_pb_video_slider_item][\/et_pb_video_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module lwp_divi_breadcrumbs lwp_divi_breadcrumbs_0 breadcurmbs-nav\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"lwp-breadcrumbs\"> <span class=\"before\"><\/span> <span vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" href=\"https:\/\/www.medicalguardian.com\/support\/\" class=\"home\"><span property=\"name\">Home <\/span><\/a><meta property=\"position\" content=\"1\"><\/span> <span class=\"separator et-pb-icon\">&#x35;<\/span> <\/span><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>MGMini LiteFind SolutionsWatch this video to learn everything you need to know about getting started with your MGMini Lite! To power on the MGMini Lite while in the cradle, plug the charging cradle directly into a wall outlet. When the charging [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/pages\/229501"}],"collection":[{"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/comments?post=229501"}],"version-history":[{"count":14,"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/pages\/229501\/revisions"}],"predecessor-version":[{"id":229802,"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/pages\/229501\/revisions\/229802"}],"wp:attachment":[{"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/media?parent=229501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}