{"id":227248,"date":"2024-03-15T20:14:24","date_gmt":"2024-03-15T20:14:24","guid":{"rendered":"https:\/\/www.medicalguardian.com\/support-new\/?page_id=227248"},"modified":"2025-06-06T14:41:20","modified_gmt":"2025-06-06T14:41:20","slug":"mghomelt","status":"publish","type":"page","link":"https:\/\/www.medicalguardian.com\/support\/mghomelt\/","title":{"rendered":"MGHome LT"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.18.0&#8243; background_color=&#8221;#35265f&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.18.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;20px||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][lwp_divi_breadcrumbs home_text=&#8221;Home &#8221; font_icon=&#8221;&#x35;||divi||400&#8243; link_color=&#8221;#FFFFFF&#8221; separator_color=&#8221;#FFFFFF&#8221; current_text_color=&#8221;#FFFFFF&#8221; module_class=&#8221;breadcurmbs-nav&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; module_font=&#8221;||||||||&#8221; module_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/lwp_divi_breadcrumbs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;15px||15px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;92%&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; custom_css_main_element=&#8221;display:flex;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_phone=&#8221;display:block;&#8221; 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transform_origin_tablet=&#8221;&#8221; transform_origin_phone=&#8221;&#8221; transform_origin_last_edited=&#8221;on|tablet&#8221; transform_styles_last_edited=&#8221;on|tablet&#8221; max_width=&#8221;63%&#8221; module_alignment=&#8221;right&#8221; transform_styles_tablet=&#8221;&#8221; transform_styles_phone=&#8221;&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#35265f&#8221; header_font_size=&#8221;54px&#8221; custom_margin=&#8221;20px||12px||false|false&#8221; custom_margin_tablet=&#8221;20px||12px||false|false&#8221; custom_margin_phone=&#8221;40px||||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; header_text_align_tablet=&#8221;&#8221; header_text_align_phone=&#8221;center&#8221; header_text_align_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;43px&#8221; header_font_size_phone=&#8221;43px&#8221; header_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span style=\"font-weight: 300;\">MG<\/span>Home LT<\/h1>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2024\/12\/MG_Home-CBS5-Manual_HLTM010000.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Download Device Manual&#8221; button_alignment=&#8221;left&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#ffffff&#8221; button_bg_use_color_gradient=&#8221;on&#8221; button_bg_color_gradient_direction=&#8221;265deg&#8221; button_bg_color_gradient_stops=&#8221;#de1f2f 0%|#302353 100%&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;60px&#8221; button_font=&#8221;|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;10px|40px|10px|40px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_border_radius__hover_enabled=&#8221;on|hover&#8221; button_border_radius__hover=&#8221;60px&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2025\/06\/MG_Home-CBS5-Manual_HLTM010000_SPA.pdf.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Descargue Manual En Espa\u00f1ol&#8221; button_alignment=&#8221;left&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#a7345f&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;60px&#8221; button_font=&#8221;|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_padding=&#8221;10px|40px|10px|40px|false|false&#8221; hover_enabled=&#8221;0&#8243; button_text_size_tablet=&#8221;17px&#8221; button_text_size_phone=&#8221;17px&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_border_radius__hover_enabled=&#8221;on|hover&#8221; button_border_radius__hover=&#8221;60px&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ece9ee&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;30px||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#35265f&#8221; header_text_color=&#8221;#35265f&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><strong>Find Solutions<\/strong><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;92%&#8221; width_phone=&#8221;92%&#8221; width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion open_toggle_text_color=&#8221;#35265f&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_text_color=&#8221;#35265f&#8221; closed_toggle_background_color=&#8221;rgba(104,92,135,0.29)&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; icon_color=&#8221;#000000&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;27px&#8221; module_class=&#8221;faqsAccordion&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#35265f&#8221; toggle_font=&#8221;|700|||||||&#8221; body_text_color=&#8221;#333333&#8243; body_font_size=&#8221;15px&#8221; custom_margin=&#8221;|||0px|false|false&#8221; custom_padding=&#8221;|0px||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Getting Started&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#000000&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#333333&#8243; body_font_size=&#8221;15px&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; closed_toggle_font=&#8221;Poppins|&#8211;et_global_heading_font_weight|||||||&#8221;]<\/p>\n<p><a href=\"https:\/\/vimeo.com\/1045150463?share=copy\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><span style=\"color: #993366; text-decoration: underline;\">Watch this video to learn everything you need to know about getting started with your MG<strong>Home LT<\/strong>!<\/span><\/span><\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Set Up &#038; Installation&#8221; open_toggle_text_color=&#8221;#000000&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#333333&#8243; body_font_size=&#8221;15px&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; closed_toggle_font=&#8221;Poppins|&#8211;et_global_heading_font_weight|||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<div id=\"7212bb71-208b-4970-98a4-30e97a49db74\" class=\"ControlZone ControlZone--clean a_a_50a7110f\" data-automation-id=\"CanvasControl\">\n<div class=\"ControlZone--control\">\n<div class=\"rte-webpart\" data-sp-feature-tag=\"Rich Text Editor\" data-sp-feature-instance-id=\"7212bb71-208b-4970-98a4-30e97a49db74\">\n<div class=\"cke_editable rte--read rte--inline ckeditable_removeMargin highlightFocusFix blockQuoteFont orderedListStyling uniformSpacingForElements cke_editable rteEmphasis root-273\" data-automation-id=\"textBox\">\n<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0239268\" data-id=\"0239268\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-74ede74 elementor-widget elementor-widget-image\" data-id=\"74ede74\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-image\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56346bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56346bc\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8fcdca3\" data-id=\"8fcdca3\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-d7716c0 elementor-widget elementor-widget-text-editor\" data-id=\"d7716c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<ol>\n<li><span>Plug the device into a power outlet not controlled by a light switch.<\/span><\/li>\n<li><span>Turn the device on using the on\/off switch on the back of the device.<\/span><\/li>\n<li><span>Once you hear <strong>\u201cSystem ready\u201d<\/strong>, the device is connected to the network.<\/span><\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-00be512 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"00be512\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b89a474\" data-id=\"b89a474\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-c47b373 elementor-widget elementor-widget-image\" data-id=\"c47b373\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-image\"><img decoding=\"async\" width=\"283\" height=\"223\" src=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2024\/12\/2023-08-30_10-36-12.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/> <img decoding=\"async\" width=\"224\" height=\"222\" src=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2024\/12\/2023-08-30_10-21-45.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Parts Identification &#038; Light Indicators&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<span><strong><img decoding=\"async\" width=\"230\" height=\"130\" src=\"https:\/\/www.medicalguardian.com\/support\/wp-content\/uploads\/sites\/6\/2024\/12\/2022-12-19_19-51-44.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/strong><\/span><\/p>\n<p><strong><span>Emergency Button \u2013 Red<\/span><\/strong><\/p>\n<ul>\n<li><span>Press and release to activate the alarm.<\/span><\/li>\n<li><span>Light will always be illuminated red.<\/span><\/li>\n<\/ul>\n<p><strong><span>Reset Button \u2013 Blue<\/span><\/strong><\/p>\n<ul>\n<li><span>Will always be illuminated blue.<\/span><\/li>\n<li><span>Not in use.<\/span><\/li>\n<\/ul>\n<p><strong><span>Test<\/span><\/strong><\/p>\n<ul>\n<li><span>Not in use.<\/span><\/li>\n<\/ul>\n<p><strong><span>Display Screen<\/span><\/strong><\/p>\n<ul>\n<li><span>Should display cellular strength (indicated by bars) and backup battery level.<\/span><\/li>\n<li><span>Use the + and \u2013 to increase\/decrease volume.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Pairing Buttons&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><b>Gather any\/all buttons:<\/b><span><\/span><\/p>\n<ol>\n<li><span>Take the buttons over to the base station. The base station needs to be plugged in and powered on.<\/span><\/li>\n<li><span><strong>Press<\/strong> and <strong>HOLD<\/strong> the red emergency button until you hear the device say \u201c<strong>training initiated<\/strong>\u201d and then let go. <strong>Important!<\/strong> If the red emergency button is not held down until \u201c<strong>training initiated<\/strong>\u201d is heard, it will call the monitoring center.<\/span><\/li>\n<li><span>Press\u00a0the new button (just once) and release.<\/span><\/li>\n<li><span>You will hear \u201c<strong>device training success<\/strong>\u201d.<\/span><\/li>\n<li><span>Wait until you hear \u201c<strong>device training completed<\/strong>\u201d to conclude the training process.<\/span><\/li>\n<li><span><span class=\"fontColorNeutralDark\">Test<\/span> the button to confirm it is properly paired.<\/span><\/li>\n<\/ol>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Fall Detection&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ol><\/ol>\n<div class=\"elementor-element elementor-element-93fa5ba elementor-widget elementor-widget-image\" data-id=\"93fa5ba\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-image\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d6010da elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d6010da\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-74e5c5f\" data-id=\"74e5c5f\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-568dfe9 elementor-widget elementor-widget-text-editor\" data-id=\"568dfe9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<p id=\"fall-detection-can-provide-peace-of-mind-knowing-that-our-monitoring-center-will-receive-a-signal-to-send-help-without-the-push-of-a-button-for-additional-10-00-monthly\"><span>Fall Detection can provide peace of mind knowing that our monitoring center will receive a signal to send help without the push of a button for additional $10.00 monthly.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3704c74 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3704c74\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-57a5a5d\" data-id=\"57a5a5d\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-d62fc2a elementor-widget elementor-widget-text-editor\" data-id=\"d62fc2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<ul>\n<li id=\"fall-detection-pendants-contain-tiny-sensors-that-can-detect-changes-in-motion-as-well-as-changes-in-the-height-of-the-pendant-if-a-fall-is-detected-the-device-will-send-an-alarm-to-the-monit\">Fall Detection pendants contain tiny sensors that can detect changes in motion, as well as changes in the height of the pendant.\u00a0 If a fall is detected, the device will send an alarm to the monitoring center to begin the normal call process.<\/li>\n<li id=\"fall-detection-works-best-when-worn-around-the-neck-and-outside-of-clothing\">Fall Detection works best when worn around the neck and outside of clothing.<\/li>\n<li id=\"fall-detection-does-not-detect-100-of-falls-if-you-are-able-press-your-fall-detection-button-in-the-event-of-an-emergency-you-may-experience-false-alarms-from-time-to-time-please-advis\">Fall Detection does not detect 100% of falls. If you are able, press your fall detection button in the event of an emergency. You may experience false alarms from time to time. Please advise the operator it was a false alarm.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11cd3ec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"11cd3ec\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b42cae9\" data-id=\"b42cae9\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-4689641 elementor-widget elementor-widget-toggle\" data-id=\"4689641\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-toggle\" role=\"tablist\">\n<div class=\"elementor-toggle-item\">\n<p id=\"elementor-tab-title-7391\" class=\"elementor-tab-title elementor-active\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-7391\" aria-expanded=\"true\"><span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\"><span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span><\/span><strong>Fall Detection \u2013 Physical Button<\/strong><\/p>\n<div id=\"elementor-tab-content-7391\" class=\"elementor-tab-content elementor-clearfix elementor-active\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7391\">\n<ul>\n<li id=\"this-is-a-physical-button\"><span>This is a physical button.<\/span><\/li>\n<li id=\"the-fall-detection-pendant-should-be-worn-around-the-neck-and-on-the-outside-of-the-clothes\"><span>The fall detection pendant should be worn around the neck and on the outside of the clothes.<\/span><\/li>\n<li id=\"has-a-range-of-500-ft-from-the-mobile-device\"><span>Has a range of 1,400 ft from the base station.<\/span><\/li>\n<li id=\"battery-life-up-to-three-years\"><span>Battery life up to three years.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Testing Your Device&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-787a178 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"787a178\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-87f23af\" data-id=\"87f23af\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-a3ea44d elementor-widget elementor-widget-text-editor\" data-id=\"a3ea44d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe71b1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe71b1a\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d24fba6\" data-id=\"d24fba6\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-bebc212 elementor-widget elementor-widget-text-editor\" data-id=\"bebc212\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-787a178 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"787a178\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-87f23af\" data-id=\"87f23af\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-a3ea44d elementor-widget elementor-widget-text-editor\" data-id=\"a3ea44d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe71b1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe71b1a\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d24fba6\" data-id=\"d24fba6\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-bebc212 elementor-widget elementor-widget-text-editor\" data-id=\"bebc212\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<p><em><strong>It is recommended to test your device and pendants monthly to ensure they are working properly.<\/strong><\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74789c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74789c8\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-feddec6\" data-id=\"feddec6\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-138aab4 elementor-widget elementor-widget-text-editor\" data-id=\"138aab4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<p><strong><span>Follow the steps below to test your device and pendants:<\/span><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40351f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40351f2\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0621a63\" data-id=\"0621a63\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-1c509b0 elementor-widget elementor-widget-text-editor\" data-id=\"1c509b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<ol>\n<li><span>Press the transmitter button firmly and release. The device will announce, \u201c<strong>Call in progress<\/strong>.\u201d<\/span><\/li>\n<li><span>To test the base device, press the red emergency call button.<\/span><\/li>\n<li><span>The device will state<strong>\u00a0\u201cCall in Progress\u201d\u00a0<\/strong>and then<strong>\u00a0\u201cCall Connected\u201d.<\/strong><\/span><\/li>\n<li><span><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">The device will connect to\u00a0<strong>Stella<\/strong>, the automated voice assistant.<\/span><\/span><\/li>\n<li><span>If a\u00a0live operator responds through the device, inform the operator that \u201c<strong>this is just a test<\/strong>.\u201d<\/span><\/li>\n<li><span dir=\"ltr\"><strong><span>Important!<\/span><\/strong><span> Be sure to wait at least 60 seconds between tests.<\/span><\/span><\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Best Practices&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-787a178 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"787a178\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-87f23af\" data-id=\"87f23af\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-a3ea44d elementor-widget elementor-widget-text-editor\" data-id=\"a3ea44d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe71b1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe71b1a\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d24fba6\" data-id=\"d24fba6\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-bebc212 elementor-widget elementor-widget-text-editor\" data-id=\"bebc212\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-787a178 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"787a178\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-87f23af\" data-id=\"87f23af\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-a3ea44d elementor-widget elementor-widget-text-editor\" data-id=\"a3ea44d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<p class=\"p1\"><b>Button to Base Range<br \/><\/b>The base unit can detect a button press within a 1,400 ft range from the base device. Help can still be sent if you aren\u2019t able to communicate with the monitoring center and you are within 1,400 ft of the base device.<b><\/b><\/p>\n<p class=\"p1\"><b>Backup Battery<br \/><\/b>In the event of a power outage, the backup battery will run for 24 hours. Once power is restored, the backup battery will recharge on its own.<\/p>\n<p class=\"p1\"><b>Monthly Testing<br \/><\/b>It is recommended to test your base device, as well as any\/all buttons, monthly to ensure they are working properly. Simply press the button and when you\u2019re connected to the monitoring center, state that you are testing your device\/button and no help is needed.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;FAQs&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-83a6980 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"83a6980\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5cad651\" data-id=\"5cad651\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-af5cd1a elementor-widget elementor-widget-toggle\" data-id=\"af5cd1a\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-toggle\" role=\"tablist\">\n<div class=\"elementor-toggle-item\">\n<p class=\"p1\"><b>How do I power on and power off my device?<\/b><\/p>\n<p class=\"p2\">To power on the MG<strong>Home LT<\/strong>:<\/p>\n<ol class=\"ol1\">\n<li class=\"li2\">Simply place the power adaptor into a wall outlet not controlled by a light switch.<\/li>\n<li class=\"li2\">Turn the device on using the on\/off switch on the back of the device.<\/li>\n<li class=\"li2\">After a few seconds, the device will light up and the backup battery and signal strength will be displayed.<\/li>\n<li class=\"li2\">Once you hear <strong>\u201csystem ready\u201d<\/strong>, the device is connected to the network and ready to test.<\/li>\n<\/ol>\n<p class=\"p2\">To power off the MG<strong>Home LT<\/strong>:<\/p>\n<ol class=\"ol1\">\n<li class=\"li2\">Use the switch on the bottom of the device. Turn the switch to the \u201coff\u201d located on the back of the device. After a few seconds, all the lights will go out and the device will power down.<\/li>\n<\/ol>\n<p class=\"p1\"><b>Can I move this device to a new location?<br \/><\/b>Yes, this device can be moved to a new location anywhere in the United States where there is a 4G cell network available. The new address will need to be provided (temporary or permanent) by calling the Customer Care department or by logging into the MyGuardian Customer Portal. The device should be tested at the new address to ensure it is working properly.<b><\/b><\/p>\n<p class=\"p1\"><b>Should extension cords and surge protectors be avoided?<br \/><\/b>Yes, extension cords and surge protectors can limit the amount of power the device receives resulting in the device not working properly.\u00a0 The device\u2019s power cord needs to be plugged directly into a wall outlet that does not operate on a light switch.<b><\/b><\/p>\n<p class=\"p1\"><b>What material is used to make the neck button?<br \/><\/b>The neck button is made of TPU (Thermoplastic polyurethane plastic) and has a nylon cord\/lanyard attached.<b><\/b><\/p>\n<p class=\"p1\"><b>What material is used to make the wrist button?<br \/><\/b>The wrist button is made of TPU (Thermoplastic polyurethane plastic) and has a silicone, latex free band.<\/p>\n<p class=\"p1\"><b>Are the buttons water-resistant?<br \/><\/b>The wearable neck and wrist buttons are waterproof and can be worn in the shower and submerged underwater. The buttons should be towel dried after contact with water. All of our devices are IP67 Certified.<\/p>\n<p class=\"p1\"><b>How long does the battery in the button (neck and wrist) last?<br \/><\/b>The buttons have a battery life of up to 5 years. An amber light will flash every 2 minutes to indicate a low battery. If you experience a low battery light indicator, please call our Customer Care department. We will be glad to replace it for you at no cost.<b><\/b><\/p>\n<p class=\"p1\"><b>How long does the battery in the Fall Detection button last?<br \/><\/b>The Fall Detection button has a battery life of up to 3 years.\u00a0\u00a0<b><\/b><\/p>\n<p class=\"p1\"><b>Can metal roofing\/siding, trees, airports and other environmental factors have any effect on the device being able to connect?<br \/><\/b>Yes, metal roofs\/siding, concrete buildings (such as a basement), and environmental factors like wooded areas can have an impact on signal strength for a device which affects the device\u2019s ability to connect.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module lwp_divi_breadcrumbs lwp_divi_breadcrumbs_0 breadcurmbs-nav\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"lwp-breadcrumbs\"> <span class=\"before\"><\/span> <span vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" href=\"https:\/\/www.medicalguardian.com\/support\/\" class=\"home\"><span property=\"name\">Home <\/span><\/a><meta property=\"position\" content=\"1\"><\/span> <span class=\"separator et-pb-icon\">&#x35;<\/span> <\/span><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>MGHome LTFind SolutionsWatch this video to learn everything you need to know about getting started with your MGHome LT! Plug the device into a power outlet not controlled by a light switch. Turn the device on using the on\/off switch on [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"MGHome LT Support | Medical Guardian","_seopress_titles_desc":"Get MGHome LT support. Find setup guides, tips, FAQs, and manuals to keep your device working smoothly.","_seopress_robots_index":"","_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/pages\/227248"}],"collection":[{"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/comments?post=227248"}],"version-history":[{"count":23,"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/pages\/227248\/revisions"}],"predecessor-version":[{"id":229563,"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/pages\/227248\/revisions\/229563"}],"wp:attachment":[{"href":"https:\/\/www.medicalguardian.com\/support\/wp-json\/wp\/v2\/media?parent=227248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}