{"id":227230,"date":"2024-03-15T19:05:50","date_gmt":"2024-03-15T19:05:50","guid":{"rendered":"https:\/\/www.medicalguardian.com\/support-new\/?page_id=227230"},"modified":"2026-01-09T19:50:49","modified_gmt":"2026-01-09T19:50:49","slug":"md4","status":"publish","type":"page","link":"https:\/\/www.medicalguardian.com\/support\/md4\/","title":{"rendered":"Mobile Guardian MD4"},"content":{"rendered":"

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Mobile Guardian MD4<\/strong><\/h1>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/www.medicalguardian.com\/wp-content\/uploads\/2024\/08\/MGDOC-10359_MG4G_Self-Activation-User-Guide_Mobile-4G.pdf” url_new_window=”on” button_text=”Download Device Manual” button_alignment=”left” button_alignment_tablet=”left” button_alignment_phone=”center” button_alignment_last_edited=”on|phone” _builder_version=”4.25.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#ffffff” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”265deg” button_bg_color_gradient_stops=”#de1f2f 0%|#302353 100%” button_border_width=”0px” button_border_radius=”60px” button_font=”|600|||||||” button_use_icon=”off” custom_padding=”10px|40px|10px|40px|false|false” locked=”off” global_colors_info=”{}” button_border_radius__hover_enabled=”on|hover” button_border_radius__hover=”60px”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.0″ _module_preset=”default” background_color=”#ece9ee” custom_margin=”0px||||false|false” custom_padding=”30px||||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.25.0″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.0″ _module_preset=”default” text_text_color=”#35265f” header_text_color=”#35265f” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Find Solutions<\/strong><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.25.0″ _module_preset=”default” width_tablet=”92%” width_phone=”92%” width_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#35265f” open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#35265f” closed_toggle_background_color=”rgba(104,92,135,0.29)” toggle_icon=”3||divi||400″ icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”27px” module_class=”faqsAccordion” _builder_version=”4.25.0″ _module_preset=”default” toggle_text_color=”#35265f” toggle_font=”|700|||||||” body_text_color=”#333333″ body_font_size=”15px” custom_margin=”|||0px|false|false” custom_padding=”|0px||0px|false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Set Up & Installation” open_toggle_text_color=”#000000″ _builder_version=”4.25.0″ _module_preset=”default” body_text_color=”#333333″ body_font_size=”15px” custom_padding=”|20px||20px|false|false” global_colors_info=”{}” closed_toggle_font=”Poppins|–et_global_heading_font_weight|||||||” open=”off”]<\/p>\n

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Follow these steps to install the Mobile Guardian (MD4)<\/span><\/strong>:<\/span><\/strong><\/p>\n

\"\" \"\"<\/span><\/strong><\/p>\n

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  1. Plug the charging cradle into a power outlet not controlled by a light switch.<\/li>\n
  2. Place the mobile device in the charging cradle.<\/li>\n
  3. The LED light on your mobile device may display multiple colors when first placing it on the charging cradle.<\/li>\n
  4. An amber light will illuminate on the front of the cradle.<\/li>\n
  5. The device will vibrate when placed in the cradle and the lights in the device will illuminate.<\/li>\n
  6. The device will announce \u201cSystem Ready\u201d<\/strong> when it\u2019s connected to the network.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

    [\/et_pb_accordion_item][et_pb_accordion_item title=”Parts Identification & Light Indicators” _builder_version=”4.25.0″ _module_preset=”default” custom_padding=”|20px||20px|false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

    Battery indicator out of the charger:<\/span><\/strong><\/i><\/span><\/p>\n

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    • No Light \u2013 Fully charged.
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    • Blinking\u00a0Red<\/span>\u2013 Indicates a low battery on the mobile device.<\/span><\/li>\n<\/ul>\n

      Battery indicator in the cradle:<\/span><\/strong><\/p>\n

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      • Solid\u00a0Red <\/span>\u2013 Charging.<\/span><\/li>\n
      • Not light <\/span>\u2013 Fully charge.<\/span><\/li>\n<\/ul>\n

        Network connection<\/span><\/strong><\/i><\/span><\/p>\n

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        • Steady\u00a0Green\u00a0<\/span>Flash <\/span>\u2013 Connected to the cell network.<\/span><\/li>\n
        • Rapid\u00a0Green\u00a0<\/span>flash <\/span>\u2013 No cellular network connection.<\/span><\/li>\n<\/ul>\n

          GPS indicator<\/span><\/strong><\/i><\/span><\/p>\n

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          • Blinking Yellow \u2013 GPS signal is good.<\/span><\/li>\n<\/ul>\n

            Charging Cradle<\/span><\/strong><\/i><\/span><\/p>\n

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            • Solid Yellow Light \u2013 When device is sitting in the charging cradle.<\/span><\/li>\n<\/ul>\n

              Power Button<\/span><\/strong><\/i><\/span><\/p>\n

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              • Lower right-hand side of mobile device.<\/span><\/li>\n<\/ul>\n

                [\/et_pb_accordion_item][et_pb_accordion_item title=”Best Practices” _builder_version=”4.25.0″ _module_preset=”default” custom_padding=”|20px||20px|false|false” global_colors_info=”{}” open=”off”]<\/p>\n

                GPS
                <\/b>The mobile device has an unlimited, nationwide range and is GPS-enabled within the US where there is sufficient AT&T 4G coverage.\u00a0 Remember to take the mobile device with you when you leave your house.\u00a0\u00a0<\/b><\/p>\n

                Mobile Device and Button Range
                <\/b>There is a 350 ft range from button to mobile device. The mobile device will not receive and transmit a button press if the button is more than 350 ft away from the mobile device.<\/p>\n

                Testing
                <\/b>It is recommended to test the mobile device and any\/all buttons once a month.<\/p>\n

                [\/et_pb_accordion_item][et_pb_accordion_item title=”Fall Detection” _builder_version=”4.25.0″ _module_preset=”default” custom_padding=”|20px||20px|false|false” global_colors_info=”{}” open=”off”]<\/p>\n

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                  Fall Detection can provide peace of mind knowing that our monitoring center will receive a signal to send help without the push of a button for additional $10.00 monthly.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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