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About Your On-the-Go Guardian

A Quick Look at Your On-the-Go Guardian

On-the-Go Guardian Features

Your On-the-Go Guardian has unlimited range and can be taken anywhere within the U.S. with sufficient cellular coverage. The On-the-Go Guardian includes GPS and WiFi location services. WiFi is not required to use your device.

Cleaning Your On-the-Go Guardian

We recommend that you clean your Active Guardian weekly to ensure proper charging. To clean, take a soft cloth, such as an eyeglass cleaning cloth, and gently rub the gold contacts on the device and charging cradle to remove dirt, oil and debris. You can also spray household cleaner onto the cleaning cloth (though do not spray directly onto the device or cradle) to remove debris.

Replacing the Lanyard with the Belt Clip

On-the-Go Guardian Light Indicators

While On Charger
Feature Symbol Meaning
Battery Red, blinking: Charging
Red, solid: Charged
Call Blue, flash every 5 seconds: Normal
WiFi Off: WiFi is off
Blue, flash every 5 seconds: WiFi is on
GPS Off: GPS Off or No Signal
Blue, flash every 1 second: GPS signal
While Off Charger
Feature Symbol Meaning
Battery Off: Normal
Red, flash every 1 second: Low Battery
Call Blue, flash every 5 seconds: Normal
WiFi Off: WiFi is off
Blue, flash every 5 seconds: WiFi is on
GPS Off: GPS Off or No Signal
Blue, flash every 1 second: GPS signal
During a Call
Feature Symbol Meaning
Battery Off: Normal
Red, flash every 1 second: Low Battery
Call Blue, solid: Normal
Blue, solid 5 seconds then off: Call Failed
WiFi Off: WiFi is off
Blue, flash every 5 seconds: WiFi is on
GPS Off: GPS Off or No Signal
Blue, flash every 1 second: GPS signal
Powering On/Off
Feature Symbol Meaning
Battery Powering On: Red, solid 8 seconds then off
Powering Off: Red, solid 15 seconds then off
Call Powering On: Blue, solid 8 seconds then off
WiFi Powering On: Blue, solid 8 seconds then off
GPS Powering On: Blue, solid 8 seconds then off

Up next...

Setting Up and Installing Your On-the-Go Guardian

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