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About your Home 2.0

Home protection with Medical Alert Stationary Device, Home 2.0
Home 2.0 Medical Alert Device

Wall Charger and Adapter

Home Guardian 2.0 Wall adapter

Home 2.0 Features

Cleaning Home 2.0

We recommend that you clean Home 2.0 weekly to help ensure proper charging.

Using a soft cloth, gently rub the charging contacts on both the device and cradle to remove dirt, oil, and debris. You can use household cleaner, but be sure to spray it onto the cloth and not the device surface.

Using the Interchangeable Help Button with Your Necklace and Wristband

Your Interchangeable Help Button easily “pops” into both your necklace’s pendant and wristband’s watch frame. Simply hold the framing between your thumb and index fingers to “pop” the button out in or out of either wearable. Your necklace or wristband may serve as a discreet backup for when your base battery runs low.

Charging Home 2.0

Prepare the charge for your Home 2.0 Medical Alert device
Power device on
Adjust volume on your Medical Alert DEVICE

Smarti Information + Testing for
Home 2.0

Smarti Information + Testing for Home 2.0
Your Home 2.0 has accessible voice reporting and built-in testing capabilities

Pressing Your Info Button

Press Smarti Voice Assist for one second to initiate reporting. After one beep, the device will verbalize  “Release for device testing or continue to hold for the next option.”

Testing Your Device

If you continue to hold Smarti Voice Assist, testing will be triggered. The device will beep and say “Release for device testing or continue to hold for the next option.”

Press the Help Button for 3 seconds to test. You will be prompted to state your name to test the two-way microphone. When the test call has been completed, the device will say “Call Completed.” 

If there is an issue with the device, Smarti will announce a code that will help our Customer Care team identify the issue. Please call 1.800.313.1191 to troubleshoot. 

If the operator is unable to connect through the device, they will try calling you on your phone. Keep an eye on your phone in case it rings—it’s likely a call from us!

Using Your Lockbox

STEP 1: Enter your 4-digit, secret lockbox combination code

STEP 2: Open your lockbox

STEP 3: Place your key inside of your lockbox

STEP 4: Secure your lockbox

Know your Lights

Your Home 2.0 has 4 important light indicators

Know your lights for Home 2.0 Medical Alert Device

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