Wall Charger and Adapter
Home 2.0 Features
Cleaning Home 2.0
We recommend that you clean Home 2.0 weekly to help ensure proper charging.
Using a soft cloth, gently rub the charging contacts on both the device and cradle to remove dirt, oil, and debris. You can use household cleaner, but be sure to spray it onto the cloth and not the device surface.
Using the Interchangeable Help Button with Your Necklace and Wristband
Your Interchangeable Help Button easily “pops” into both your necklace’s pendant and wristband’s watch frame. Simply hold the framing between your thumb and index fingers to “pop” the button out in or out of either wearable. Your necklace or wristband may serve as a discreet backup for when your base battery runs low.
Charging Home 2.0
Smarti Information + Testing for
Pressing Your Info Button
Press Smarti Voice Assist for one second to initiate reporting. After one beep, the device will verbalize “Release for device testing or continue to hold for the next option.”
Testing Your Device
If you continue to hold Smarti Voice Assist, testing will be triggered. The device will beep and say “Release for device testing or continue to hold for the next option.”
Press the Help Button for 3 seconds to test. You will be prompted to state your name to test the two-way microphone. When the test call has been completed, the device will say “Call Completed.”
If there is an issue with the device, Smarti will announce a code that will help our Customer Care team identify the issue. Please call 1.800.313.1191 to troubleshoot.
If the operator is unable to connect through the device, they will try calling you on your phone. Keep an eye on your phone in case it rings—it’s likely a call from us!
Using Your Lockbox
STEP 1: Enter your 4-digit, secret lockbox combination code
STEP 2: Open your lockbox
STEP 3: Place your key inside of your lockbox
STEP 4: Secure your lockbox
Know your Lights
Your Home 2.0 has 4 important light indicators