5 Benefits of Real-Time Data and Analytics For Senior Living Facilities

For operators of independent living, assisted living communities, and affordable housing in the U.S., emergency call systems are  essential to ensure that residents receive the care they need and are safe. Many e-call systems, however, are outdated and  lack real-time data and analytics that are necessary to deliver appropriate and timely  care, particularly for residents who have heart, cardiovascular, and related health conditions.

Newer, SaaS-based solutions go beyond pull cords, help buttons, and the basic monitoring center functionality, and offer data-driven insights that allow staff to  

proactively address risks,  enhance quality care, and enable faster interventions during heart-related emergencies. With real-time data, facilities can efficiently monitor residents, ensure compliance, and drive better outcomes.   

Here, we explore the unique needs of  residents with heart and cardiac consitions and how  these new, advanced emergency call systems that include real-time data and analytics will continue to be critical now—and well into the future.  

90% of health system executives say digital and AI transformation is a high or top priority for their organization.

34% of senior living operators plan to adopt AI-aided technology in the future.

Older Adults and Heart Health  

Chronic diseases, including cardiovascular disease and heart disease, are on the rise in the U.S. Older adults, in particular, have an increased risk for these and related conditions such as hypertension, high cholesterol, type-2 diabetes, and obesity.    

By 2050, 61% of adults will have cardiovascular disease.

Those living in independent living, assisted living communities, and affordable housing have unique health and safety needs. For example, they may need to  monitor their blood pressure and blood glucose, and require support with medication management and adherence. Symptoms related to these conditions—such as shortness of breath, irregular or rapid heartbeat, pain, and fatigue—can further complicate daily life. 

Some may be physically disabled, have muscle weakness, or mobility issues, and challenges with activities of daily living (ADLs). Falls are also common among older adults. In fact, over 14 million older adults in the U.S. report falling every year. Those with heart failure and arrhythmia have an increased risk of falls because their heart may not pump as well or have an irregular rhythm, which causes a decrease in blood flow to the brain. Studies show that people with heart failure are 13% more likely to fall than those with other chronic diseases.

Providing quality care and supporting older adults  in adhering to their treatment plans – including heart-healthy habits like proper nutrition, regular exercise, stress management and social engagement – is essential.  

Advanced, SaaS-based emergency call systems that provide real-time data insights are critical for facilities to continuously monitor residents’ health and well-being, ensure treatment adherence, mitigate risks, and reduce ED, hospitalizations, and readmissions.  

Benefits of SaaS-based Emergency Call Systems

With the move to value-based care and the  growing need for efficiency and regulatory compliance, advanced emergency call systems are becoming imperative. SaaS-based platforms that include real-time data-driven insights improve operations, ensure safety and compliance, and allow facilities to gather, access, and  leverage data in meaningful ways. Here are some of the key benefits of these systems:  

90M lives will be in value-based care models by 2027

Real-time, data-driven insights: staff can track sound and visual alerts in real-time via a centralized portal and  app. These alerts include the name of the resident, the location, the type of event, the time of the occurrence, and the  staff response coordination – helping to prioritize taks and allocate resources efficiently. Staff can distinguish between emergency and non-emergency alerts, and dispatch help or provide wellness checks. These solutions also have predictive capabilities for devices, resident risk, and larger facility trends, which can ease staff burden and improve efficiency. Plus, AI-powered, voice-driven modules further enhance efficiency by interacting with residents, identifying care gaps, and escalating  requests as needed.

Customized reporting: facilities  gain access to customizable, detailed reports  that track system usage, alarm history, incident response times, and trends which can enable better decision-making and ensure compliance. 

Mobile capabilities, multiple devices: Unlike traditional systems, newer systems provide access to the platform across all devices, including  smartphones, tablets, and desktop. With mobile access, staff can immediately respond to alerts—and respond quicker—and document events at the point-of-care. This improves quality, ensures compliance, and optimizes staff workflows to drive efficiency.

Improved engagement: Transparent communication and collaboration help build trust with family members. A dedicated family portal and mobile app enable loved ones to monitor resident well-being, receive care updates, and stay informed about daily activities. This level of engagement improves resident satisfaction and fosters greater peace of mind.  

Revenue: adopting advanced emergency call systems with real-time data insights and reporting supports marketing efforts and word-of-mouth referrals. By promoting optimal response times and patient safety data to potential and current families, facilities can attract and retain more residents, drive revenue and growth, and achieve long-term stability.  

Get Real-Time Data-Driven Insights

MGLiving’s wireless, configurable emergency call systems integrate seamlessly into existing operations. From decommissioning outdated systems to providing 24/7 support, MGLiving simplifies the transition to modern, connected care. To learn how our solutions can help your community thrive while enhancing resident safety and operational excellence, contact us today.