How It Works

Calling for help is as easy as 1-2-3

press emergency button

Two Ways to Call for Help

Press and hold Freedom's red Help Button, or swipe left and hold to activate its Help Screen.

speak with operator

Request Any Type of Help

We can dispatch the police, fire department, EMTs, mental health services, or a caregiver on your behalf.

help arrives

Fast, Reliable Peace of Mind

4G means our strongest-ever signal keeps you connected until help arrives.


Go Ahead, Give Us a Ring!

We Can Help You Decide if Freedom 2.0 is the Perfect Fit For Your Needs!



Why Freedom 2.0 is so powerful


Be Safe

Safely store your emergency information at our 24/7 Monitoring Center for optimized communication.


Never Lose Touch

Provide your Care Circle peace of mind with GPS, WiFi backup and cellular location reporting on our extra-secure 4G LTE network.


Crystal-Clear Sound

Easily communicate with our operators thanks to Freedom 2.0’s built-in high definition speaker


Touch, Swipe, Press

Easily access features on a centralized, intuitive interface.


Reclaim Shower Time

Bathe in relaxation, knowing you have wearable, waterproof protection.


Forecast Your Day

Access location-based weather reporting including rain, fog and snow.

What’s Included

Your package will come with a handy User Manual in addition to the following:

2 + 3
belt clip
Freedom 2.0
A simplified smartwatch with life-saving capabilities.
Wall Charger
Insert into outlet. Avoid outlets with power cords or that are connected to light switches.
USB Charging Cable
Attach magnetic prongs to the device’s charging pad, and plug USB side into the wall charger.

Frequently Asked Questions

Get to Know Your Freedom 2.0

With normal use, Freedom 2.0's charge lasts 48 hours.
Freedom 2.0's takes two hours to fully charge.
Yes! Freedom 2.0 is water-resistant.
Very! You can easily access features on a centralized, accessible touchscreen interface.


Your Freedom 2.0 Medical Alert System includes

The New MyGuardian


Our new customer care portal helps you to build a network that you can communicate with in times of need. It brings all your health and safety information together in one place. It’s useful for exploring system updates and usage, as well as managing your account. MyGuardian is chock-full of accessible, essential features that give you an added layer of safety and security.

Speak to an Expert


Still Wondering if Freedom 2.0 is Right for You?

Our Caring Life Safety Consultants are Here to Help You


New to Medical Alert Devices?

Request a Buyer’s Guide.

By submitting my information, I authorize Medical Guardian and its accredited members to communicate with me regarding my options, including by pre-recorded messages and texts. I also agree to the Medical Guardian Terms of Use & Privacy Policy, including the use of an electronic record to document my agreement.

Get My FREE Buyer’s Guide