How It Works

With the Mobile 2.0, calling for help is as easy as 1-2-3.

press emergency button

Help Couldn’t Come Easier

Press the Help Button to speak to our 24/7 Emergency Monitors. Optional Fall Detection can also call for you.

speak with operator

Request Any Type of Help

We can dispatch the police, fire department, EMTs, mental health services, or even a member of your Care Circle on your behalf.

help arrives

Fast, Reliable Peace of Mind

You are not alone. 4G means our strongest-ever signal keeps you connected until the right kind of help arrives.


Go Ahead, Give Us a Ring!

We Can Help You Decide if Mobile 2.0 is the Perfect Fit For Your Needs!



Powered by 4G LTE Smarti Voice Assist technology, Mobile 2.0 is our sleekest, most powerful, well-connected device to date!

key feature one

Embrace Voice Assist Technology

Activate self-testing and spoken reports about your device status with the simple press of a button. Smarti serves as a 1-stop hub for essential device information.

key feature two

Enjoy Our Fastest Speed Yet

Mobile 2.0 is connected anywhere with cellular service. It even features advanced location monitoring that uses 4G LTE, WiFi & GPS to ensure our best-ever connection speed.

key feature three

Wear It Your Way

Clip the device to your clothing, or place it in your bag and snap the interchangeable Help Button into one of two included wearables — a necklace or wristband.

Additional Features

Care Circle

Connect Your Care Circle

Build a network of emergency contacts in MyGuardian that are instantly reachable in times of need. Your Care Circle can even view your location and/or activity, if desired.

customer servcie

Experience Care on Call

Our attentive, 24/7 Monitoring Center has your back in times of need. We keep essential information instantly accessible while safeguarding your privacy.


Reliable Multi-Day Battery

1 full charge lasts between 3-5 days so that you can have peace of mind on-the-go. Mobile 2.0 is a reliably connected companion for extended weekends, excursions and more!


Reclaim Your Shower Time

Bathe in relaxation, knowing you have water-resistant protection. Your Mobile 2.0 suite can be worn in the shower


Forget You’re Wearing It

Mobile 2.0 is one of our most lightweight designs weighing in at 1.7 ounces. A comparable mobile device is typically 2.5 ounces.


Illuminating LEDs

Your base device is armed with 4 LED indicator lights to communicate charging status, cellular connectivity, battery life, and more.

What's Included

Your package will come with a handy User Manual in addition to the following:

belt clip
base charger
Base Device
Our sleekest, most powerfully connected device with 4G LTE Smarti Voice Assist capabilities. Use this device on its own or synced to included wristband or necklace. Comes with a detachable lanyard.
Belt Clip
Slide Mobile 2.0 into this sturdy belt clip and securely fasten the device to your belt, clothing or bag.
Necklace, Wristband & Interchangeable Help Button
Easily snap interchangeable help button into the included necklace or wristband (choose black or white).
Charging Cradle
One full 4 hour charge lasts up to 5 days depending on use.

Your Mobile 2.0 Medical Alert System includes

The New MyGuardian


Our new customer care portal helps you to build a network that you can communicate with in times of need. It brings all your health and safety information together in one place. It’s useful for exploring system updates and usage, as well as managing your account. MyGuardian is chock-full of accessible, essential features that give you an added layer of safety and security.

Frequently Asked Questions

Get to Know Your Mobile 2.0

Yes, the Mobile 2.0 has advanced location monitoring backed by GPS, WiFi and 4G LTE.
Your paired accessories have a range of up to 500 ft from your Mobile 2.0 device. That is larger than the length of an entire football field!
You can press Smarti Voice Assist to hear your battery level. If your device is running very low, the light on the device will blink red every 3 seconds.
Your Mobile 2.0 buttons are waterproof and can be worn in the shower. Your base device is water-resistant, but if it becomes fully submerged for more than 30 minutes, pat it down and leave it out to dry.
Press and hold the help button on your device or wristband or necklace for 5 seconds until the device says “Alarm Cancelled.” Wait until you hear the prompt to release.
Our 24/7 Monitoring Center operators will ask if everything is okay before making any dispatches. Only once he or she understands the situation will you be connected with the police, fire department, EMTs, mental health services, or your Care Circle.
Yes. Although the necklace will activate a signal, you’ll need the Mobile 2.0 device in order to connect with the monitoring center and speak with the operator.


Speak to an Expert


Still Wondering if Mobile 2.0 is Right for You?

Our Caring Life Safety Consultants are Here to Help You


New to Medical Alert Devices?

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