Core Values

At Medical Guardian we believe that everyone who wants to live their life at home with independence and dignity should have the ability to, regardless of age or physical limitations. Our Ten Core Values encompass everything we do across every department of the business.

Independence

As children we all strived towards eventually achieving independence from our parents, and it's not an easy thing to lose as an adult. Thanks to Medical Guardian, you can age in place as you see fit, without transferring any of the burden to your loved ones.

Peace of Mind

Each Medical Guardian medical alert device comes with a "Peace of Mind Guarantee". It will ease fears and anxiety about your safety at home and allows Caregivers a support system to lean on when they cannot be present.

Safety

Your safety is of the utmost importance to us. That's why we only follow the highest standards when it comes to our monitoring services and equipment. We use the most current technology to ensure your safety.

Trust

Medical Guardian is a service you can trust. Many of our own employees use our products for their family members and we treat each client like they are one of our own.

Freedom

Our products allow you the freedom to continue to be active and thrive in your own environment. And with our new Mobile Guardian product, you can now have more freedom outside the home as well.

Help

Our Client Services Team works 7 days a week to make sure you always have access to help with installations, activations and troubleshooting your account.

24/7 Support

Our monitoring centers work round the clock to provide you with 24/7 support to ensure your safety, day or night. You never have to worry about waking us up with an emergency because someone is always waiting for your call!

Reliability

We know that a medical alert system is only as strong as its reliability and we pride ourselves on having the most reliable service in the industry. We know that each press of a button could be a life or death situation and we leave no room for error when it comes to your wellbeing.

Comfort

The comfort of knowing that you and your loved ones will always have access to help when you need it, will help you sleep more soundly at night. It's a safety net and a security blanket all rolled into one!

Happiness

A happy client is the best reward for what we do. Your happiness is a driving factor in everything that we do and go out of our way to keep you happy once you've joined the Medical Guardian family.