Client Services

Here at Medical Guardian we've changed the name "Customer Service" to "Client Services". This change reflects our commitment to nurturing an ongoing relationship with you, our valued clients. Our promise is to always provide you with outstanding interactions for services, even beyond your basic concerns. Our specialists are here to help you with activations, installations, account changes and emergency response follow up.

We're here to help, so give us a call at 1-800-313-1191 should you need us!

Activations and Installations

No matter which product you’ve purchased from us, all of the Medical Guardian medical alert devices are free to activate and easy to install.

Subscriber Agreements

If you need a new service agreement, click here to fill out the form to request a new agreement. Please allow 3-5 business days for mail delivery.