Medical Guardian’s UL-listed, FM-certified and Department of Defense certified medical alert monitoring center has 911 certified trained operators on call 24 hours a day. Our operators are trained to dispatch your local paramedics, fire, and police department as well as ability to contact a responsible parties list that will consist of family members, friends, and/or neighbors. Our trained staff will answer your call in seconds, and stay on the line every time the senior alert device is pressed until help arrives.
Medical Guardian’s medical alert monitoring center features the most highly efficient medical alert monitoring service and operators on the market, available 24/7 to dispatch help or contact a variety of emergency services to best fit what the situation requires, whenever the med alert bracelets are pressed.
The misuse and overuse of 911 services has resulted in many municipalities de-emphasizing and in some cases, prohibiting emergency calls from sources such as a senior alert device that are not routed through a monitoring center. Therefore, a properly qualified monitoring center is the best and only way to get the proper emergency assistance necessary in a time of need.
It is also extremely important for a medical alarm senior monitoring center to have flexibility in terms of the emergency response depending on the type of emergency. Our operators will have access to the medical information you provide, including a list of your preferred doctors and hospitals in addition to your local emergency services. Emergency responders can be notified of the location of concealed keys or entry access codes to gain access to your home quickly, and your list of loved ones can be notified of your situation in the order you desire.
What UL Certification Means for You
For over 100 years, Underwriters Laboratories has been the leader in establishing written standards for safety. A UL certification is recognition of the highest set of standards for safety and reliability. This standard ensures that you or your loved ones get the proper and immediate assistance they require in times of need, when time is at a premium.
Before you purchase an alert bracelet for elderly and entrust your safety or that of a loved one to an alert service, make sure to ask yourself the following questions:
- Is the monitoring center UL-listed?
- Is the medical alarm system monitoring center operators able to dispatch the most appropriate emergency service in any situation?
- Does the company that provides you your medical alert bracelets for men & women outsource its monitoring services, or is it in-house and US based?
The Medical Guardian operator stayed on the line with me until help arrived. I can’t thank you enough.




