Choosing the right medical alert company for yourself or a loved one doesn’t have to be an intimidating decision. We want you to have all the information you need to make the right choice so you can get started enjoying the benefits of your senior alarm system today. Below are some of the most common questions people have about medical alert companies. We are glad to answer any other question you might have. Call 1-800-668-9200 to speak to a representative.
Q. Is Medical Guardian service available in my area?
A. Yes, we are a medical alert company that covers the entire nation-ALL 50 States.
Q. How much does the equipment cost?
A. There is no charge for the equipment. We send you our state of the art medical alert base station and senior alarm button at no cost.
Q. Can more than one person be protected at the same location?
A. Yes, simply request an additional alert button. Your monthly monitoring fee remains the same.
Q. How can I wear my medical alert button?
A. You have the option of wearing the emergency alert button on your wrist, around your neck, or on a belt clip. Tell our representative how you’d like to wear the senior alarm button, and we’ll send the right attachment.
Q. Can I take the Medical Guardian service with me when I go on vacation?
A. Yes, our system is portable and easy to re-install. Whether you more than one residence or if you move permanently to a new address, all you need to do is notify the monitoring center of your new location.
Q. What if I lose power at my house? Will I still be protected?
A. Yes. Your alert system has a 72 hour battery backup, so even if you lose power, your quick response medical alarm will still function. The emergency necklace for seniors is great protection to have in the event of a power outage.
Q. Will the service cover my entire home?
A. Yes, our state of the art equipment covers a bigger range than most large homes. If our operators are unable to communicate with you, they will automatically send medical assistance.
Q. Will someone come to install my quick response Medical Alarm?
A. Setup is so easy, there is no need for anyone to come to your home. Simply plug the base station into a standard telephone jack and press the button to verify that you are connected to the monitoring station.
Q. What if I am unable to speak to the operator? Will I still receive help?
A. Yes. If you are unable to speak to the operator for any reason, we will automatically send medical assistance to your location. With our Medical Alert Company, our operators will stay on the line with you until help arrives at your home.
Q. Will the service cover my entire home?
A. Yes, our state of the art equipment covers a bigger range than most large homes. If our operators are unable to communicate with you, they will automatically send medical assistance.
Q. Will my system work outside in the yard?
A. Yes, the signal range can cover a large front and back yard area. Emergency help will automatically be sent if our operators are unable to establish communication with you. An important point to remember when obtaining senior alarms systems for you or a loved one is that many falls do happen not only inside the home but in the yard or driveway.
Q. My elderly parents live with me – why would they need a medical alert system?
A. Even If your older parents live with you, you cannot always be there, especially if you work long hours or occasionally have to leave them alone for long periods of time. A emergency call system provides peace of mind for everyone.
Q. Do I have to sign a contract to start service?
A. There is no long term commitment or termination fee. This is a very important point to keep in mind because when doing a medical alert systems comparison you will see a wide range in contract length. Many medical alert companies have anywhere from a 1 to 3 year contract, with us there is NO long term contract!
Q. How do I sign up for medical alert service?
A. Just call our toll free number, 1-800-668-9200 A knowledgeable representative will answer all your questions and get you started right away.
Q. What type of personal alert devices are available?
A. Each client has the choice of wearing your waterproof senior alarm button as a necklace, wristband or clip on. Please tell your representative which way you’d prefer to wear it. Typically, most women prefer to wear it around the neck as an emergency alert necklace. Most men like to wear it around the wrist as a medic alert watch.
Q. Who is the senior alarm service right for?
A. Our emergency call button for elderly is right for seniors, or people of any age who are:
- living alone, or are alone for long periods of time throughout the day.
- with a medical condition that could require immediate medical attention (such as epilepsy, seizures, strokes, heart conditions),
- recovering from a major surgery, a fall, heart attack, or hip replacement.
- Hard of hearing or may not be great at communicating with 911 in an emergency
- Independent and want to remain in their home.
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